How can IoT data be used for improving the Customer Experience?

Frank Wammes, CTO, Application Services - Continental Europe at Capgemini discusses how Customer Experience can be improved with the help of the Internet of Things (IoT).

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EVRYTHNG

EVRYTHNG is the Internet of Things Smart Products Platform that connects any consumer product to the Web, and manages real-time data to drive applications. The world’s leading consumer product manufacturers work with EVRYTHNG to manage billions of intelligent online identities in the cloud for their products, deliver real-time interactive experiences and support services to consumers, and connect with the ecosystem of other applications and products in their digital lives.

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Spotlight

EVRYTHNG

EVRYTHNG is the Internet of Things Smart Products Platform that connects any consumer product to the Web, and manages real-time data to drive applications. The world’s leading consumer product manufacturers work with EVRYTHNG to manage billions of intelligent online identities in the cloud for their products, deliver real-time interactive experiences and support services to consumers, and connect with the ecosystem of other applications and products in their digital lives.

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