Enterprise Iot
Article | July 20, 2023
If you’re struggling with creating a value proposition in volatile markets, you’re not alone. According to Neil Patel, 40% of marketers struggle to acquire leads by traditional marketing methods. As competition grows in each industry, even fairly monopolistic markets like tech are seeing rising competition in all areas.
To combat market uncertainty, as well as stand out amongst your competitors, you need a market strategy that not only offers a direction but actively targets your goals. A market strategy is your go-to plan when things get rough and it is a map for when the waters are calm. Moreover, marketers with a documented strategy are 313% more likely to report success.
We’re sure you already have a market strategy that is just right for you. But have you considered if it can be refined further? Thanks to emerging technologies like IoT, we now have access to the most mundane customer decisions that are taken on a day-to-day basis. This data is your ticket to a better market strategy without having to spend a bomb.
This is how you can refine your market strategy with the help of IoT.
Data-driven Decisions
The Internet of Things has offered us insurmountable amounts of consumer data. A caffeine brand can now access information such as what time consumers have coffee, whether it is at home or office, what flavors they prefer, how much they’re willing to spend on coffee, and what other alternatives they consume. This kind of data, collected on an IoT device such as a coffee machine, is instrumental in making marketing decisions. If you know that your consumer prefers to have coffee at work in peace rather than in a rush at home, you can target offices in the area with your product rather than targeting individual consumers.
IoT offers you the right information to make the right decisions. But you can also leverage this data to drive your market strategy. In the above example, the marketing team can account for campaigns geared towards workplaces based on the available data in the budget. Data-driven strategies prove to be more effective than otherwise, and as marketers, you must absolutely leverage any IoT data that may be relevant.
Respect your Customers
While IoT offers marketers a truly astounding amount of data, not all users are aware of what data is being tracked. This raises concerns for privacy and security among the users. Even though most of the users waive their rights to withhold the information when signing into an app or wearables software, they are not always comfortable sharing certain data.
As marketers, it is important to keep your practices ethical and legal. Using consumer data may be completely legal, but it is best not to offend your customers by overt use of data that they aren’t comfortable sharing. Make sure that the usage of data in marketing campaigns and strategy is limited to what data has been consciously shared by your consumers. This will bolster your goodwill, as well as make your customers trust your brand.
Offer Valuable Solutions
With the advent of Big Data and AI technologies, the internet of things is turning over a new leaf. As there is a vast amount of data that can be processed fast with AI, marketers can now target individuals rather than households or groups. With precise data available over consumer decisions and actions, it is possible to know if there are any unlikely customers that you have been ignoring so far.
IoT allows you to not only target these customers but also solve their problems. If we continue the caffeine example, the connected coffee machine can tell you when the coffee is about to be over, this can send you reminders to buy coffee, or in case of further automation, place an order on Amazon on your behalf. These solutions can be now hyper-personalized to suit individual needs through IoT.
IoT Based Campaigns
Your market strategy will have to account for campaigns throughout the year, but if you’ve noticed closely, the only marketing campaigns that gain significant traction are the ones that have a ‘wow factor’. A lot of marketers mistake the wow factor to be a subjective preference that customers have but it couldn’t be further from the truth. The wow factor is simply the effect produced when a business goes above and beyond to meet customer needs. IoT offers us the resources required to manufacture the wow factor in every single campaign.
A great example of this phenomenon is beacon marketing. Beacon marketing is considerably new in the marketing industry and uses Bluetooth technology to transmit information to nearby mobile devices. It is heavily used in retail across the globe and giants like Target and Walmart are already using the technology to market its services. Walmart places beacons in its lights across its stores and sends offers to its customers based on their location. It not only personalizes the shopping experience, but also saves a large amount of electricity bill for its stores.
Target Existing Customers
Many times, in a bid to appease new customers, marketers often forget about their existing customers. Your existing customers already know you, have tried your product or service, and are clearly interested in the product. A good product or service is often enough to keep the customers returning, but with the current levels of competition, customers often find themselves wondering if they should try new things. As a marketer, all you need to do is deter your existing customers from straying. You can do this by either providing an unparalleled service, which is quite unlikely in today’s market, or you give them a reason to stay.
Thankfully, targeting existing customers is much easier than targeting new ones. You already have their data over their preferences and habits. If you know that a certain firm updates their applications every second quarter, you can send them offers just before the second quarter starts and remain fresh in their memories when they decide to make the decision.
Allergy medication Zyrtec leveraged IoT when targeting their existing customers with a voice-enable application. Its users could just ask the application about the daily allergens and pollutants in their area so they could prepare ahead. The app offered a powerful solution to its users while making great use of its brand image and retaining almost all of their existing customers.
Leverage New Technologies
We have already discussed several complementary technologies to IoT that can help you make the most out of your market strategy. AI and Big Data are some of the strongest allies for IoT that can help change the norms across industries. But even limited technologies like voice-enabled applications, QR scanners, beacons and so can open up a lot of opportunities for marketers.
Consider adopting some of these technologies such as geofencing which are inexpensive and effective at the same time. Burger King is a great example of using geofencing for marketing. Geofencing is a technology wherein you can transmit messages or information to mobile devices within a certain area. Burger King set up their geofences across all McDonalds in the UK and as soon as anyone entered within a 500 m radius of a McDonald’s outlet, they received Burger King coupons and directions to the nearest store.
Case Studies
There are a lot of examples of IoT being used to enhance strategies or campaigns. Some of these examples are given below.
Diageo, a whisky brand in Brazil innovatively used IoT to run a father’s day campaign. They encouraged men to buy whisky for their fathers and placed a QR code on their bottles. Once the bottle was received, the fathers could scan the code which would play a personalized father’s day message by their sons. This concept was so loved by people in Brazil that Diageo saw a 72% sales uplift in the two weeks leading up to Father’s Day.
South East Water, CRM leveraged IoT by building an end-to-end IoT ecosystem powered by IBM’s Maximo. This helped them roll out an app that offered near real-time insights into customer requirements for over 80 engineering teams. This alone helped them ensure higher customer satisfaction and accelerated access to critical reports by 99 percent!
Uber and Spotify rolled out an IoT campaign together wherein you could access your Spotify playlists through the Uber app and once you were in an Uber, you could play whatever you liked through the app and it would play on the car’s speakers. This increased customer satisfaction for both Uber and Spotify users.
There are several examples of using IoT in marketing campaigns, and there is never a dearth of ideas. However, in order to appeal to your unique customer base, you need to innovate your product with IoT.
Frequently Asked Questions
What is the IoT strategy?
IoT Strategy refers to an organization’s strategy to inculcate IoT in their business, whether as a marketing tool or as an integral part of the process.
How does IoT affect the marketing industry?
IoT offers a lot of insights and resources to marketers which helps them target their customers better and optimizes any marketing efforts, thereby effectively obliterating traditional marketing practices.
What is the best internet of things marketing strategy?
There is no one IoT marketing strategy that fits all businesses. Each business needs to identify its customer requirements and strategize accordingly.
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IoT Security
Article | October 11, 2023
Explore the IoT certifications and grow your skills with the transforming landscape. Including Iot security certifications, this curated list will help you to boost career in the IoT industry.
As the Internet of Things continues to expand its reach across industries, the need for robust security measures to safeguard connected devices and data has become paramount. With IoT systems' growing complexity and interconnectivity, organizations seek professionals with specialized knowledge and expertise in IoT security. In response to this demand, various certifications have emerged to validate individuals' skills and provide them with a competitive edge in the IoT industry. In this article, we will explore some key IoT security certifications that can significantly enhance one's career prospects and contribute to IoT solutions' safe and secure deployment.
1. IoT Security Certification and Cybersecurity
Intertek’s IoT Security Certification and Cybersecurity provides IoT certification and testing services to validate the security of connected products. Securing endpoints and ecosystems has become crucial with the rapid growth of the Internet of Things. Intertek's total quality assurance approach involves understanding the product, use cases, integration with other systems, and developing a roadmap to ensure compliance with industry standards and regulations. Their IoT security and cybersecurity experts guide clients in choosing the most relevant program for their product and target markets, instilling confidence in product security. Intertek offers services such as the Cyber Assured Program, vulnerability assessments, penetration testing, testing to standards like ANSI/UL 2900 and IEC 62443, connected medical device security, industrial automated control systems security (IEC 62443), and advisory services. Intertek's expertise helps clients address cybersecurity risks and ensure the security of their IoT products.
2. Securing IoT - Build secure IoT solutions: 2-in-1
The Securing IoT: Build Secure IoT Solutions: 2-in-1 course is a comprehensive training program designed to help IoT product designers, IoT product managers, IT security professionals, and security engineers build secure and robust Internet of Things systems. The course consists of 'Fundamentals of IoT Security' and 'Security Engineering for the IoT.' The learners will delve into IoT security architectures, regulations, and standards. Privacy concerns and Privacy by Design principles and practical examples of conducting Privacy Impact Assessments are addressed. Cryptographic solutions, identity and access management, and key management solutions are explored, along with the cloud's secure connectivity, processing, and storage of data. By the end of the program, participants will have the skills to identify threats to their organization's data and IoT systems, employing design techniques, applied cryptography, and secure cloud connectivity for robust security.
3. IOT Security Professional (ICIP)
The IoT Security Professional (ICIP) program offered by ISAC is designed to provide participants with a comprehensive understanding of cyberattacks on IoT and SCADA systems. The training focuses on offensive testing techniques to better understand and combat hack and malware attacks. Participants will learn about discovering sensitive devices, network hacking via IoT, hacking smart devices, and controlling SCADA systems. The program includes case studies on malware like WannaCry and Crash Override and defensive measures like threat intelligence and endpoint protection. The course suits security researchers, forensic investigators, security teams, law enforcement agencies, and military personnel. Successful completion of the program grants a Clean Exit Professional Ethics Certification and inclusion in the National Security Database.
4. Internet of Things Security Expert Training
The Internet of Things Security Expert course offered by Cognixia is a comprehensive training program designed for professionals seeking to enhance their knowledge of IoT security. The course covers various IoT security platforms and provides hands-on training with relevant tools. It consists of three major modules: python, advanced IoT training and certification, and IoT Security. The Python module familiarizes candidates with the versatile programming language and its applications in IoT development. The Advanced IoT Training and Certification module covers IoT ecosystems' architecture, development, deployment, and security with real-life case studies. The IoT Security module focuses on securing IoT devices, covering architecture, practical attacks, vulnerability disclosure, and securing connected products. The course offers lifetime access to learning materials and round-the-clock technical support.
5. IOT Analyst Certification
One of the online IoT certification courses, the IT Analyst Certification is a 12-month program that focuses on combining IoT with Analytics to unlock valuable data from connected IoT devices. The course comprises three courses covering data acquisition, exploratory analysis, cleaning, and final analysis for IoT systems. It also teaches how advanced analytics and machine learning algorithms can be applied to build complex IoT solutions. The program is suitable for students from all backgrounds, and no prior knowledge of analytics or IoT is required, although basic quantitative skills are beneficial. After completing the curriculum and passing the certification test, students receive the IOT Analyst Certification, enabling them to process and analyze data from IoT sensors and become proficient in IoT analytics. The certification opens up opportunities in the fast-growing Big Data and Analytics industry, where IoT analytics is widely applied to predict future technology trends.
6. IOT Professional Certification
The IOT Professional Certification offered by Jigsaw Academy is a comprehensive program designed to help individuals master the implementation of IoT using Arduino. This 12-month online iot certification course uses the Arduino platform to build IoT solutions from scratch. The program consists of four courses covering various IoT aspects, including sensor-connected devices and gateways. Students will engage in hands-on exercises, real-life case studies, and a capstone project to apply their knowledge effectively. Upon completion, students receive a certification that validates their skills in building and applying IoT solutions, setting up IoT Cloud for data storage and analysis, and proficiency in Arduino programming language. The IOT Professional Certification equips individuals with the necessary skills and knowledge to excel in the high-demand field of IoT and opens up better job prospects.
7. IoT and its Applications
TCS iON Digital Learning Hub offers the 'IoT and its Applications' certificate course, providing learners with a comprehensive understanding of the fundamentals of the Internet of Things. The course spans 5 to 6 months, delivered in English through digital lectures, e-learning resources, and community-based virtual classrooms. Through industry assignments and expert-led instruction, participants gain theoretical and practical insights into IoT applications. Upon completion, learners receive a verifiable digital certificate and gain industry-level skills required for test engineers or computer programmers. This course helps learners grasp IoT theories and practical applications, offering valuable career opportunities.
Conclusion
In an era where the Internet of Things is transforming industries and revolutionizing the way, we interact with technology, ensuring the security of IoT systems has become a critical imperative. The certifications discussed in this article represent a selection of key credentials available to professionals seeking to boost their careers in the IoT industry. By obtaining these certifications, individuals can validate their expertise in IoT security, demonstrating their commitment to upholding best practices and safeguarding the integrity of connected devices and data.
As the demand for IoT security professionals continues to rise, these certifications will serve as powerful assets, opening doors to exciting opportunities and positioning individuals as trusted experts in the ever-evolving field of IoT security. By investing in these certifications, professionals can take significant strides toward advancing their careers and contributing to the secure and responsible growth of the IoT ecosystem.
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IoT Security
Article | June 27, 2023
Manufacturing industry or the Industrial Internet of Things has been one of the driving verticals for development of 5G technologies. Wide 5G deployement for Industrial IoT has long been in the pipeline but we might expect it to be a reality very soon.
The true success of 5G depends on the verticals as trends suggest that that Industrial IoT alone will triple the number of needed base stations globally. And many verticals will need efficient wireless connectivity to become successful. 5G has features that are specifically designed to address the needs of vertical sectors, such as network slicing and URLLC. The ultra-reliable low latency communications and massive machine type communications required by the IIoT will soon be realized.
Table of Contents:
How Will 5G Impact Industrial IoT?
5G Accelerations for IIoT
Industrial 5G
How Will 5G Benefit Industrial IoT?
IoT is a B2B application and users just want to get actionable data from their sensors and not worry about whether it’s old data or unreliable data. I think 5G changes this dynamic significantly over the long term by standardizing and simplifying the experience and interactions, and possibly engaging more of the industry to help solve IoT’s problems but also improve the total experience.
- Anshel Sag, analyst at Moor Insights & Strategy
• Data-Transfer Speeds
Any IoT is said to be commercially successful depending on how fast it can set up communications with other IoT devices, software based websites or applications, phones, and tablets. 5G promises exactly all of this with significant increase in transfer speeds.
5G is 10x faster than its LTE counterparts and allows IoT devices to communicate and share data faster than ever. All IoT devices will benefit from the faster speed of 5G with reduced lag and improved sending and receiving of data and notifications between connected devices.
• Greater Network Reliability
5G networks also offer more reliable and stable connection which is extremely important for any IoT including devices like locks, security cameras and monitoring systems that depend on real-time updates.
With reliable connectivity consumers will be the greater beneficiary.
It is however, imperative for manufactures to trust and invest in 5G compatible devices to reap the benefits of high-speed connectivity, very low latency, and a greater coverage that will arrive with the next generation network.
READ MORE:How Will the Emergence of 5G Affect Federated Learning?
5G Accelerations for IIoT
• Diversity in Industrial IoT
The opportunities that industrial IoT bring with is varied and its used cases span the spectrum from indoor to outdoor, less demanding to mission-critical, data rate from dozens of bps to gbps, device motion from fixed to mobility, and power source from button battery to high voltage.
Predictive maintenance, smart metering, asset tracking, and fleet management are some of the commonly known opportunities for IIoT, which be extended further by 5G through continued diversity and expansion.
• 5G Inspires Untapped Frontiers
Industrial IoT application areas such as mobile robot control in production automation and autonomous vehicles in open pit mining require wide mobility, low latency and mission-critical reliability. They rely on wireless access at 50ms to 1ms latency and service reliability from 5 nines to 6 nines.
Though 4G/LTE has attempted to address these areas of IIoT application it has failed due to unsatisfactory performance. With ultra-reliable and low latency connection, 5G will take industrial IoT to unconquered spaces.
• Managing the Enterprise 5G Network
Typically, enterprise IT is responding to the business demand from Operational Technology (OT) and mandates security, integration, visibility, control, and compatibility. In this scenario, 5G is not about “what,” but about “how”. IT needs to consider the right approach to bring 5G to the enterprise and decide whether to co-manage with the service provider (SP) or self-manage. The experience of IT in managing Industrial Ethernet and Wi-Fi may not hold when it comes to 5G. IT will likely require OT’s partnership to address complexity, security, integration, and other new challenges that 5G presents.
Industrial 5G
The potential for industrial 5G huge as it enables whole new business models.
Industrial IoT has a core requirement of the ability to connect sensors, devices, software applications, production process, workers and consumers. The connectivity requires to be seamless vertical and horizontal integrations of all layers of automation pyramids that increases operational efficiency of the plant floor and the supply chain by optimal use of data, information and analytics. This can be improved by five key elements:
• Improved Connectivity
• Availability
• Low Latency
• Flexibility
• Speed
Industrial 5G will impact these areas of the manufacturing industry to guide the success of Industrial IoT.
Industrial 5G will play a key role in helping industrial users achieve the goals of Industrial IoT. 5G offers wireless communications services with reduced latency, increased connection density, and improved flexibility compared to the current 4G generation. 5G technology has a theoretical downlink peak speed of 20 Gbps (gigabits per second), which is about 20 times faster than the current generation.
The key is to start building IoT devices with broadly adopted operating systems, built-in security all the way down to the silicon, verifiable and updatable firmware, and mainstream application development tooling.
- Anshel Sag, analyst at Moor Insights & Strategy
The push and pull in achieving 5G success in IoT will be there until technology providers and end users work together to set up a consensus on standardization. The success will also depend on best-of-breed approach allowing the introduction of new technology over the lifecycle. Software and system integration will also be important attributes to a successful 5G deployment.
READ MORE:How Will IoT Revolutionize Pharmaceutical Manufacturing?
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Industrial 4.0
Article | December 16, 2021
Manufacturers were already digitizing their processes before March 2020. The COVID-19 pandemic gave IT and operational professionals in the manufacturing space reasons to want to move faster. Teams that can’t work on the factory floor (pandemic, weather, closed roads, etc.) need a way to monitor and control processes over the network. Supply chain woes—like wildly fluctuating demand and the container ship that blocked the Suez Canal—highlighted the need for agility. A skilled labor shortage has further accelerated plans for automation.
Digitization brings visibility and agility
The fourth industrial revolution, also known as Industry 4.0, lays the foundation of modern digital manufacturing. It brings together cyber and physical systems, automation, industrial IoT, and better vertical and horizontal integration.
The network has a starring role in digital manufacturing, connecting people and applications in any location to factory-floor assets like sensors, actuators, cameras, and industrial automation and control systems (IACS). Benefits of digitization include improved overall equipment effectiveness (OEE) uptime, product quality, worker safety, cybersecurity, 24/7 asset monitoring and faster new product introduction and accelerating plant buildouts.
Four essentials for manufacturing networks
As IT and operational professionals work to innovate traditional manufacturing facilities and operations, we must consider that digital manufacturing requires more networks. Here are guidelines for making sure your manufacturing network is up to the task.
Use network devices specifically designed for industrial environments like factories
In addition to high performance and reliability, industrial routers, switches, and firewalls need to withstand harsh environmental conditions like extreme temperatures, shock, vibration, and humidity. They also need to be able to control access, have support for real-time industrial protocols, and enable the flow of key operational data to move across applications in the cloud. Further, the operational networks they build need to be scalable and highly resilient. We designed our industrial routers and switches to meet these requirements.
Give IT and OT visibility and control into what they care about
The manufacturing network is a joint project of the IT and OT teams. If you’re on the IT team, you want a solution that works with your existing network management and security applications, and doesn’t require significant training or disruption. You want to automate network maintenance and quickly identify and solve performance issues, especially in this business-critical space. If you’re on the OT team, you’re probably not an IT expert. You want visibility of issues that impact availability, product quality, workforce effectiveness and straightforward recommendations to resolve them. Cisco DNA Center – proven in the largest IT networks – meets all these needs. It automates time-consuming manual tasks, continuously monitors network health, and provides reports and controls on an easy-to-use dashboard. Cisco Cyber Vision gives you visibility into assets and processes.
For agile manufacturing, look for “plug-and-play” deployment
Manufacturers are simultaneously expanding production, hyper-customizing products, improving operations, and launching new products and services. To achieve these goals, you need the agility to scale product capacity, change product mix, and reallocate resources as needed. Quickly shift networking and production resources where you need them using Cisco DNA Center’s plug-and-play onboarding and provisioning.
Pay careful attention to cybersecurity
Cybersecurity starts with knowing everything that is connected to your industrial network, who’s talking to each other and what they are saying. Cisco Cyber Vision automatically takes a complete inventory. OT teams use a graphical interface to create production zones (aka network segments) containing all assets that need to communicate. (The painting controller doesn’t need to talk to the assembly-line controller.) Cisco Identity Services Engine (ISE) deploys polices that block unintended communications between segments to keep malware infections from spreading. Cisco Cyber Vision also takes a baseline of each asset’s usual communications patterns, alerting OT and IT teams to unusual behavior that could be a sign of a security breach.
Prepare to do more with less
The manufacturing skills shortage has widened the skills gap, with fewer experts left on the plant floor to prevent mistakes and solve crises. Connecting your plant floor helps you do more with less. A resilient network with the four qualities I’ve described—rugged devices, IT and OT collaboration, simpler and agile network management, and cybersecurity—helps you proactively identify potential problems, discover the cause, and resolve them before they affect production or quality.
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