INSIGHT: IoT Litigation Rising, Especially in Wearables Sector

Internet of things litigation involving smart devices is rising, especially the wearables sector—connected gadgets that can be worn by a consumer, like fitness trackers and health monitors. Goodwin Procter attorneys examine unique litigation risks for makers of wearable devices and give tips on how to reduce exposure to liability. Internet-enabled devices continue to be interwoven into nearly every aspect of society. From the rise of smart cities, to connected utilities, where billions of bits of information are fed into smart grids, the trend in connectivity is accelerating. The burgeoning use of smart devices, however, brings with it potential exposure to liability. Notably, the wearables sector—that is, the industry encompassing connected gadgets that can be worn by a consumer, such as fitness trackers and health monitors—has been a target of various forms of litigation.

Spotlight

Monitoring customer behavior at its outlets enabled this retailer to quantify the impact of customer interaction and to adjust processes to: Engage customers earlier Reduce customer attrition Improve productivity Increase sales Establish new KPIs

Spotlight

Monitoring customer behavior at its outlets enabled this retailer to quantify the impact of customer interaction and to adjust processes to: Engage customers earlier Reduce customer attrition Improve productivity Increase sales Establish new KPIs

Related News