Success of smart cities depends on citizen engagement, says Gartner

The success of smart cities is very much reliant on the engagement of its citizens and discussions between the government and citizens are critical to ensure that the right issues are taken care of, according to Gartner. At the Gartner Symposium/ITxpo in Dubai, UAE, Gartner analysts have underscored certain recommendations that CIOs in local government need to consider for the success of smart cities. Among the recommendations underscored are identifying and prioritising the issues that are negatively impacting the citizens and using technology to resolve these problems. CIOs are also recommended pay attention to the problems faced by citizens who are less tech-savvy.