WELCOME TO The THE INTERNET OF THINGS REPORT
Internet of Things and its Impact on Customer Interaction
VISHAL DHAR | March 1, 2016
IFTTT is changing the way people interact with technology by helping them get the most out of their favorite products and services.
Article | March 31, 2020
An IoT ecosystem, like any biome on Earth, is constantly subjected to changes and threats at various scales. Whether the system is an asset tracking solution in a hospital to help deliver more effective healthcare or cold chain management ensuring temperature control during transportation, the hardware/sensor is where the data journey commences in an IoT ecosystem. The integrity of these hardware components is paramount to the success of an IoT solution, but there are currently critical threat points on these devices which left unaddressed could be disastrous. Much of the focus of IoT security is on keeping the communicated data from IoT devices untampered up the solution stack. Methods like end-to-end AES encryption are currently standard by most network protocols and are well secured and tested.
GSMA Intelligence’s principal IoT analyst Sylwia Kechiche explores enterprises’ digital transformation journey. For better or worse, the IoT has captured the public attention. Yet, while news headlines focuses mostly on consumer devices being connected (speakers, cars, fridges, drones), this is just one part of the story. Purely connecting devices is not the IoT end-game. Rather, it is about the data these devices generate, the insights derived and actions taken as a result to create value and benefit consumers, enterprises and wider society. We are now at the point that IoT is real: it has moved beyond novelty factor and proof of concepts. MWC19 witnessed that, but it also left unanswered questions that are still being grappled with.
There’s been so much buzz about the Internet of Things (IoT) in the past couple of years. For today’s youngsters, the day will come when a computer is no longer seen as a separate object or device. With technology very much entwined in the basic fabric of everyday living, our children might feel offended if their obedient room lamp doesn’t immediately acknowledge their presence by switching itself on. Over time, IoT will be a mindset rather than a steady stream of technology. Even though every other device in our homes, workplaces, or surrounding environments will be intelligent enough to connect and talk to each other, people will inevitably focus on the transformational possibilities for our world.
Artificial intelligence (AI) has existed in the public consciousness for decades. The (mostly) sentient machines playing the villains in Hollywood movies have never been realistic depictions of the technology, but they have left an impression, nonetheless. AI has proved as exciting to the layman as it is to the expert. Usually based in remote data centers, AI is capable of collecting and examining immense volumes of data, generating insights based on analytical algorithms. With varying degrees of autonomy, these capabilities have been put to use streamlining decision-making processes. While AI is often thought of as a product in its own right, it is increasingly intersecting with other parallel trends. Chief among these is the Internet of things (IoT), which enables previously isolated machines to “talk” to one another and, at the same time, generate data that makes new modes of operation a possibility.
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