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Managing 5G and IoT customers and partners

November 14, 2019 / MICHAEL FIREMAN

Effectively managing a 5G and IoT business will require more discipline and automation; while simultaneously being more flexible. Fortunately, Ericsson has a lot of experience providing powerful customer and product lifecycle management for our Digital BSS solutions. This blog post is the last in a series of three exploring the new demands that 5G and IoT use cases are putting on telecom BSS. In this post I focus on the impact on business processes. The previous posts concentrated on monetizing 5G and IoT business models, and the impacts of monetizing 5G and IoT on Digital BSS.