Home > Companies > C-Suite On Deck > Q&A with Amy Barzdukas, Executive Vice President & Chief Marketing Officer at Poly

Q&A with Amy Barzdukas, Executive Vice President & Chief Marketing Officer at Poly

MEDIA 7 | November 21, 2019

Amy Barzdukas, EVP and Chief Marketing Officer at Poly is a marketing and communications leader with extensive experience in setting strategy, shifting perceptions, advising customers, digital marketing, revenue marketing, integrated marketing communications, and public relations in highly competitive product arenas.

Amy is known for her ability to create and execute winning turnarounds on a global scale.

MEDIA 7: What inspired you to get into marketing?
AMY BARZDUKAS: I was always destined for marketing, even if I didn’t know it. As a child, I collected promotional brochures. I was fascinated by how the words and pictures were used to drive action. My first job was as an advertising copywriter, and I’ve never looked back.

M7: How is Poly redefining the video conferencing experience for modern businesses?
AB: We’re in an unprecedented time of change in our industry. Voice and video services are moving to the cloud, and companies are changing how they approach their communications needs. Poly is the largest provider of the devices – video conferencing, audio conferencing, headphones and desk phones – you use to connect to these services so you can collaborate with your colleagues. That uniquely positions us to shape the video conferencing experience, and we’re doing so in four ways.

First, Poly has made both the Zoom Rooms and the Microsoft Teams video conferencing experience better than ever with our radically simple Poly Studio X video bars that deliver these experiences with no PC or Mac required. We’ve got decades of experience in understanding what makes meetings more human – for everyone in the room and those dialing in from other locations – and we’ve packed all of that into easy-to-install, easy-to-manage, and easy-to-use all-in-one powerhouses.

Second, we are bringing the world of AV and video conferencing into the modern app economy. Our Studio X series and Poly G7500 video conferencing devices run a common platform that can be updated and enhanced through a series of regular software updates. This Poly platform, built on Android, can run applications like a smartphone does today.

Third, Poly has introduced innovation that makes any video conference better. Our new Poly MeetingAI features use AI and machine learning to address the distractions that hit your senses in a meeting. We make it easier to hear what’s being said by blocking out the annoying noises that people make while talking, and we make it easier to see what’s going on in the room with the most advanced speaker tracking and framing, and our built-in production rules.

Finally, we are pricing our solutions in a way that completely resets the calculations on what it costs to outfit a room. The Studio X30, for huddle room and smaller spaces, costs just about $2,100, including the Poly TC8 touch controller. All you add is the cloud service and a monitor, and you have a room up and running for under $2,500. That’s easily under the cost of other solutions and with better audio and video quality.


"Baby Boomers and more than half of Gen Z say they are most productive when they were working around noise."

M7: As the CMO of Poly, what were the major challenges in rebranding and transforming two separate organizations (Plantronics and Polycom) under a single brand Poly?
AB: One of the greatest challenges of bringing together Plantronics and Polycom was doing so in a way that honored their brand equity, history, and positive associations while establishing a new story for the new company. Plantronics was already an audio pioneer– the first headset that transmitted Neil Armstrong’s famous words during the first moon landing. Polycom was the leader in audio and video conferencing – the conference phone used by business leaders and industry captains.
We had to figure out how to build a stand-out narrative in a crowded space for the general market. For customers and partners, we found a way to carry through the legacies and histories of both companies into the new brand. And for our employees, we had to inspire them to believe in the new brand and the new combined mission. These different challenges with different stakeholders took different approaches to confront, but in the end, we brought everyone to the same conclusion that Poly was moving forward, unified and stronger.

And like any acquisition, integration takes time. We’re proud of our accomplishments since rebranding to Poly in March 2019. Since then, we’ve refreshed our video conferencing line of products, broken new ground with a mobile phone station called Elara 60 Series and showcased our continued commitment to expanding the ecosystem with partners such as Zoom, Microsoft, Google, Amazon and more. As Poly, we bring a new level of quality, simplicity, and flexibility so that every communication can easily become a place for collaboration and innovation for the enterprise.


"Gen Z and Millennials came up in an era of digitization, so they are more accustomed to the tools and technology to deal with distractions in the workplace."

M7: A recent study by Poly reveals that employees prefer noisier open offices to closed, quiet spaces. What do you think is responsible for driving these unique demands in the workplace today?
AB: Our research shows that Gen Z and Millennials tend to prefer open offices compared to Gen X and Baby Boomers and that more than half of Gen Z say they are most productive when they were working around noise. What we’re seeing is that Gen Z and Millennials came up in an era of digitization, so they are more accustomed to the tools and technology to deal with distractions in the workplace. For example, they’re used to wearing noise-canceling headphones to block out the background noise, and similarly at home with video. They’ve been doing it all their lives!

Now that we can work from anywhere – coffee shops, airports, waiting rooms – we are more accustomed to dealing with distractions and working through them. We take that mindset into the office along with the tools we may use to address distraction, from a pair of comfortable headphones with ANC to deciding to do different types of work in different settings.

M7: What features have made Poly Studio win the 'Best of Enterprise Connect' award in the '2019 Communication/Collaboration Device'?
AB: Poly Studio is our answer to the need for easy-to-use video conferencing devices for smaller spaces called huddle rooms. Poly Studio is a video USB bar with premium audio and video capabilities. Its standout features include NoiseBlock, which mutes distracting background noises, Automatic Group Framing and Speaker Tracking, which zooms in to focus on the speaking participant. This board-room like audio and video transforms small meeting rooms into a center for collaboration. We’re also pleased that it was recently certified for Zoom Rooms and Microsoft Teams. The device also works with Skype for Business, Google Meet, Cisco WebEx and Amazon Chime, and virtually any cloud-based video collaboration service.


"Poly combines legendary audio expertise with powerful video and conferencing capabilities to help our users overcome the distractions, complexity, and distance, making communication in and out of the workplace challenging."

M7: What traits make Poly a global leader in communications and a leading choice for every kind of workspace?
AB: Our in-depth expertise, tireless innovation, and emphasis on partnership make Poly a global leader in communications and a leading choice for every kind of workspace.

Poly combines legendary audio expertise with powerful video and conferencing capabilities to help our users overcome the distractions, complexity, and distance, making communication in and out of the workplace challenging. When the world was on a race to space in the ’60s, NASA approached us—Plantronics back then—with a seemingly impossible task: create a headset that would equip astronauts to communicate with Mission Control from the earth to the moon, and back again.

Fifty years later, we share the same mission today: to create powerful connections that unify people the world over. We’re designing technology for the different ways people work – open offices, remote locations, mobile-first workers. We are the largest provider of headsets, video and audio-conferencing devices that you use to communicate and collaborate for your work, whatever that may be. And we continue to innovate with products like Poly Studio X that change how people collaborate.
Through partnerships with industry leaders like Microsoft, Amazon, Google, and Zoom, Poly takes an open-architecture approach that allows users to seamlessly connect across all the best technologies. Whenever and wherever people connect with these services, we will be there to provide the best-in-class audio, video and voice technology to make the experience that much better.

M7: What’s your superpower or spirit animal?
AB: My superpower is the ability to read amazingly quickly, thanks to the experimental elementary school I attended. I don’t know how anyone gets through their workload without it, honestly. My spirit animal? I told my husband the other day that I think it is Tom Petty. I’m a huge fan. If you have a problem, there is a Tom Petty song that can solve it, or at least make it more fun.

ABOUT POLY

Plantronics, Inc. (“Poly” – formerly Plantronics and Polycom) (NYSE: PLT) is a global communications company that powers meaningful human connection and collaboration. Poly combines legendary audio expertise and powerful video and conferencing capabilities to overcome the distractions, complexity, and distance that make communication in and out of the workplace challenging. Poly believes in solutions that make life easier when they work together and with our partner’s services. Our headsets, software, desk phones, audio and video conferencing, analytics and services are used worldwide and are a leading choice for every kind of workspace.

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Semtech Expands LoRa® Portfolio with New Transceiver Featuring Long Range, Low Power Consumption, LoRaWAN® Standard and Global Connectivity

Semtech | March 17, 2023

Semtech Corporation (Nasdaq: SMTC), a high-performance semiconductor, IoT systems and Cloud connectivity service provider, today announced the expansion of its market leading LoRa® portfolio with a new transceiver for use in Internet of Things (IoT) end points that provides lower power consumption, global connectivity and long range. The new LoRa Connect™ LR1121 brings the best LoRa transceiver RF performance to date with the multi-band versatility permitting a single, low-power chip to be used anywhere in the world. It is pin compatible with the current LoRa Edge™ devices, allowing module makers such as Murata to have a single hardware design for a wide range of applications, with global connectivity. Likewise, Integrated Passive Devices such as Johanson Technology can readily be used alongside the LoRa Connect LR1121 to offer a smaller footprint, reduce time to market and minimize design iterations. The highly integrated LoRa Connect LR1121 transceiver provides LoRaWAN connectivity for terrestrial low power wide area networks (LPWAN) operating at 470MHz, 868MHz and 915MHz; it also provides LoRa 2.4GHz and the S-band for direct connection to satellites. “Semtech’s LoRa Connect is targeting the connectivity challenges faced by the industry today enabling widespread adoption and reinforcing LoRa’s position as the de-facto platform for IoT,” said Robert Comanescu, senior director of the IoT Chips Business at Semtech. “We continue to invest in improving LoRa technology and enriching our product portfolio with multi-band LoRa support and LoRa Cloud™ services that will provide best in class, sustainable, ubiquitous and global IoT connectivity.” New modules and reference designs, developed in partnership with Johanson and Murata, are ready at launch and offer a smaller form factor, lower assembly costs and faster time to market. Murata’s Type 2GT module, currently supporting the LoRa Edge LR1110 and LR1120 products, is also now supporting the LoRa Connect LR1121, offering a turnkey solution for lower cost assembly and faster time to market with a pre-certified LR1121 variant readily available. "By collaborating with Semtech on this offering, we are leveraging both companies’ leadership and expertise to create the most needed solution in the IoT market which provides multi-band LoRa® and long range - frequency hopping spread spectrum (LR-FHSS) communication over sub-GHz and 2.4GHz ISM bands as well as licensed S-Band for satellites," said Sasaki Akira, general manager of Connectivity Module Marketing, Murata. "The new multi-band module allows designers to develop products with a faster time to market by minimizing BOM size, cost and complexity." Likewise, Johanson Technology’s IPD is also compatible with the LR1121 and replaces many RF passives, allowing a smaller form factor and lower assembly costs. A reference design is available now on the Semtech website to jumpstart chip down designs. About Semtech Semtech’s LoRa chip-to-Cloud platform is a globally adopted long range, low power solution for Internet of Things (IoT) applications, enabling the rapid development and deployment of long range, ultra-low power and cost efficient IoT networks, gateways, sensors, module products, and IoT services worldwide. Semtech’s LoRa technology provides the communication layer for the LoRaWAN® standard, which is maintained by the LoRa Alliance®, an open IoT alliance for Low Power Wide Area Network (LPWAN) applications that has been used to deploy IoT networks in over 173 countries. Semtech is a founding member of the LoRa Alliance and produces the “The WAN Network Show” podcast to connect massive IoT end users to operators of LoRaWAN networks around the world. With the proliferation of LoRa devices and the LoRaWAN standard, the LoRa Developer Portal is a technical support platform for IoT innovators to learn, connect, collaborate, and find resources to help accelerate product development efforts and expedite time to market. To learn more about how LoRa enables IoT and creates a more sustainable and smarter planet, visit Semtech’s LoRa site.

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ENTERPRISE IOT, DEVICES

Ambi Robotics Introduces AmbiAccess, The On-Demand Robot Fleet Management and Business Intelligence Platform

Ambi Robotics | March 21, 2023

Ambi Robotics, the leading provider of AI-powered robotic parcel sorting systems that empower warehouse operators to handle more, today introduces AmbiAccess, a cloud-based business intelligence platform enabling customers to get even more out of their Robots-as-a-Service (RaaS) investment. AmbiAccess provides advanced fleet management capabilities and real-time analytics to optimize operations and maximize efficiency so global shippers and logistics companies can gain visibility into their entire operation “We built the AmbiAccess platform with a suite of operation-enhancing applications to make our customers’ lives easier,” says Jeff Mahler, Co-founder and CTO of Ambi Robotics. “This new customer portal goes beyond data visibility, with comprehensive insights and advanced analytics that leverage historical data and trends. Now our customers can better understand the performance of their entire fleet, compare KPIs between facilities and regions, and access real-time analytics from any device.” The AmbiAccess platform simplifies managing robot fleets and enhances the overall operating experience as customers scale AI-powered robotic sorting systems across their network. With on-demand accessibility, customers gain access to data-driven business intelligence that provides greater visibility into their operations. Customers can monitor robot fleet performance in real-time, access advanced analytics reporting, review actionable insights, view the system knowledge base, and access 24/7 customer support all in one place. This includes real-time data that tracks key performance metrics, productivity, system utilization, item analysis, and proactive insights to identify potential issues before they occur. “AmbiAccess opens the doors to a more efficient and sustainable supply chain,” says Stephen McKinley, VP of Operations at Ambi Robotics. “This new platform demonstrates the impact of our AI-powered robotic sorting systems and allows our customers to gain an even greater competitive edge in the market.” AmbiAccess takes the guesswork out of managing throughput, sort plans, exception items, and operational efficiency. Customers can compare trends and key metrics across their systems, facilities, and regions. Facility managers and operations executives can view metrics from the warehouse or on the go through the cloud-based portal. About Ambi Robotics Ambi Robotics is an artificial intelligence (AI) and robotics company developing advanced solutions that scale ecommerce operations to meet demand while empowering humans to handle more. The company’s industry-leading AI operating system, AmbiOS, leverages proprietary simulation-to-reality (Sim2Real) technology to operate highly-dexterous robotic systems. Founded in 2018, the world's top roboticists, AI researchers, and leading business professionals work together to build the supply chain's most valued systems. The company is located in Berkeley, Cali

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