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Internet of Insurance: Connected homes bring peace of mind, says British Gas Insurance CEO

September 04, 2018 / Andrew Hobbs

EXCLUSIVE Andrew Hobbs reports from our Internet of Insurance 2018 event in London, as British Gas Insurance CEO Ed Dutton calls for a new approach to the connected home. Over half of European homes will have connected home devices by 2020. As a result, there’s a huge opportunity for insurers to capitalise on these new data streams to inform their products and better understand their customers.Ed Dutton believes insurance providers should approach the space not from an insurance-first perspective, but instead focus on a new proposition that gives customers peace of mind. Only then will the cost of adopting smart home devices be justifiable, he said onstage at the event. The cameras and sensors that are increasingly filling our homes not only reduce the risk of burglary, fire, and leak damage, but also allow parents to know whether their children are safely at home, and that their pets are behaving themselves. Even existing ‘dumb’ devices, such as fire alarms, can now ...