At a Glance:
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Italgas workers experience digital transformation in confined areas with RealWear's and OverIT's field services management hands-free solution.
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To manage its 44,000 miles of pipelines and 7.6 million assets, Italgas became the first utilities to use consumer devices for its workforce in 2012.
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Italgas aims to boost the number of field workers supported by the solution and expand its functionality.
Today’s industrial workers need the best tools to perform their job efficiently, safer, faster, and smarter. , sometimes they need a third hand to hold a flashlight, manuals, some tools. Augmented reality has the power to transform this industry. Realwear aims to free the hands of worker with the world’s first completely hands-free intrinsically safe wearable computer-built HMT- 1Z1, for hazardous zone transforming how work gets done.
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RealWear, the world’s leading industrial hands-free knowledge transfer platform for frontline workers, announced that running OverIT’s field services software to support the digital transformation of its operations.
Italgas, Italy’s largest gas distributor, reports that with the, the efficiency has progressed beyond the consumer tablet, taking its digital transformation to the next logical level with a purpose-built device for restricted zones. The utility has already seen tremendous productivity gains with RealWear by solving complex and risk-sensitive job tasks, even in ATEX Zone 1 restricted zones.
We’re thrilled that our HMT-1Z1 systems are helping Italgas accelerate its digital transformation efforts, improving safety and reliability. We are committed to delivering intuitive hands-free systems to accelerate knowledge transfer to the next generation of workers.
Andy Lowery, RealWear’s CEO
Utility field workers performing maintenance work on gas infrastructure frequently confront potentially hazardous situations that require immediate remote assistance and visualization of real-time IoT data of specific assets. Italgas’s field services crews are required to visualize data and read technical documents while performing manual work.
At Italgas, gas distribution means ensuring network safety, service continuity, and system efficiency. To enhance service excellence and safety, improve distribution system efficiency, and have a positive impression on the environment, the third-largest European utility has been spending massively in the digitization of its operations.
In 2012, to efficiently manage its nearly 44,000 miles of pipelines and 7.6 million assets, Italgas became one of the first utilities to use consumer devices for its workforce. The implementation of OverIT’s Field Service Management solution was a huge success and Italgas immediately moved onto an even bigger challenge: how could workers operate hands-free and benefit from the features of the tablet app while performing manual maintenance tasks? Italgas' Digital Factory, the utility’s innovation department, developed the idea of using head-mounted devices (HMDs) and assisted reality.
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Presently, the innovative solution empowers Italgas’s field workers to reference documents (e.g., technical datasheets, multimedia content and asset history) while using their hands to perform the maintenance on a specific asset. Data collection via voice provides extra efficiency, enabling users to update asset information without any manual input.
Italgas aims to boost the number of field workers supported by the solution and expand its functionality.
About RealWear
RealWear is a knowledge transfer platform company providing in-situ information and in-the-field training with software and hardware to help people improve safety and increase productivity at work. The company’s flagship product, the HMT-1®, is the best ruggedized head-mounted, wearable, Android-class tablet computer that frees a worker’s hands for dangerous jobs. With an ever-growing number of hands-free software solutions, enterprise customers gain instant knowledge with a remote mentor, document navigation, visualization, and digital workflow solutions. to empower and connect their global workforce.