Bell and Howell Launches Analytics Platform to Enhance Service Capabilities
Ken Briodagh | September 26, 2018
Bell and Howell, a technology-enabled services and solutions organization, recently announced its BH Analytics 360 services. The new Insights-as-a-Service solution is designed to allow businesses to capture and transform valuable data into actionable insights to help reduce equipment downtime, increase operational performance and drive analytic-based, business decision-making. Using the PTC ThingWorx Industrial Internet of Things (IIoT) platform, Bell and Howell gathers real-time data from IoT-enabled assets and converts these analytics into valuable insights on performance, availability, associate productivity and factors that impact the customer experience. Customers can access these insights through the BH Analytics 360 cloud-based portal, which provides customizable dashboards and reports as well as drill down capabilities to view analytics by timeframe, location, asset, region and more. The BH Analytics 360 platform can also be used with Bell and Howell’s Data Consulting Services to provide business intelligence and custom reports based on any customer’s specific data needs.