Mining industry undergoing IoT revolution new Inmarsat research finds

The latest research study conducted by Inmarsat, the world leader in global, mobile satellite communications, launched today, found that the global mining sector is undergoing an Internet of Things (IoT) revolution with respondents reporting significant increases in adoption of connected technologies. Specialist market research company Vanson Bourne was employed by Inmarsat to interview 200 respondents with either decision-making or influencing responsibilities for IoT-related initiatives at organisations numbering over 500 personnel. Mining organisations reported successes in implementing projects to safeguard workers via remote tracking, monitor drilling and observe acid mine drainage remotely. However, despite this progress, a range of challenges are hindering the sector’s ability to reap the rewards that IoT has to offer.

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Monitoring customer behavior at its outlets enabled this retailer to quantify the impact of customer interaction and to adjust processes to: Engage customers earlier Reduce customer attrition Improve productivity Increase sales Establish new KPIs

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