SOFTWARE AND TOOLS

UiPath and NCS Forge Multi-Pronged Strategic Partnership to Accelerate Automated Service Delivery Across Asia Pacific

UiPath | April 18, 2022

UiPath_and_NCS_Forge
UiPath (NYSE: PATH), a leading enterprise automation software company, today announced a strategic partnership with NCS for the deployment of enterprise-grade automation capabilities. The partnership will support NCS in its journey toward becoming the leading technology services firm in Asia Pacific with an automation-first approach to services delivery. The joint go-to-market effort will bring the power of automation to both public and private enterprises from across industries, such as telecommunications, government, and financial services, particularly in high growth markets like Singapore, Australia, and Asia Pacific.

NCS, a UiPath Diamond Business Partner, will create an NCS UiPath Automation Practice to build automation solutions on the UiPath platform to enhance its NEXT services capabilities. The solutions will allow organizations to harness automation to transform digitally, improve operational efficiencies, and optimize for emerging technologies. For consumers, increased automation will improve speed and accuracy of processes including enabling effective onboarding for new customers, ensuring seamless operations and issue resolution, as well as added convenience with broader self-service options.

Howie Lau, Managing Partner of Corporate Development and Partnerships, NCS, said, “The convergence of 5G, IoT, and artificial intelligence (AI) has created new business opportunities for enterprises and consumers. To fully capitalize on this, enterprises need to improve the performance, flexibility, and reliability of their technology. NCS is investing in developing intelligent and automated operating models to deliver rich customer experiences and drive high-impact employee engagement. Through our partnership with UiPath, we are reimagining and simplifying internal processes by integrating automation into our business units and products to offer our clients more intelligent and elevated services for the digital age.”

NCS is a proven leader in digital services and as an early adopter of automation, it has a sophisticated knowledge base to redefine how its customers and partners are shaping the future. Asia Pacific is a rapidly evolving market with potential for tremendous growth for automation-first organizations. UiPath shares NCS’ vision for human-centric, sustainable automation adoption, democratizing access to technology that improves the world around us. We are excited to partner with NCS on the next phase of its automation journey.”


Rick Harshman, Senior Vice President & Managing Director, Asia Pacific and Japan, UiPath


The NCS UiPath Automation Practice will have more than 250 employees focused on the process discovery, automation testing, and delivery of the fully automated enterprise. NCS aims to upskill and certify its UiPath practitioners within the next three years and deploy hundreds of automations within the organization. Embedding these offerings into its existing solutions will enable clients across Asia Pacific to transition to a fully automated enterprise.

NCS provides a wide range of differentiated and end-to-end technology and digital services across 61 specializations delivered through the expertise of its 10,000-strong team throughout Asia Pacific. To learn more about business solutions from NCS, please visit here. For more information about how UiPath is helping telecommunications firms manage large volumes of operational processes, please visit here.

About UiPath
UiPath has a vision to deliver the Fully Automated Enterprise™, one where companies use automation to unlock their greatest potential. UiPath offers an end-to-end platform for automation, combining the leading Robotic Process Automation (RPA) solution with a full suite of capabilities that enable every organization to rapidly scale digital business operations.

About NCS
NCS, a subsidiary of Singtel Group, is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 61 specializations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities in digital, cloud and platforms, as well as core offerings in application, infrastructure, engineering and cybersecurity. NCS also believes in building a strong partner ecosystem with leading technology players, research institutions and start-ups to support open innovation and co-creation

Spotlight

This paper introduces a discussion and a conceptual model on value creation considering the concept of the Internet of Things. It is proposed that value creation occurs in different layers that take advantage of the development of the Internet of Things. The three parts are based on manufacturing, supporting and co-creative behavior of things. These parts of value creation are not mutually exclusive and value creation can, and should, coexist in all these layers. Hence, for different phases in the development, firms and situations, the layers fit differently into a value creation process.


Other News
ENTERPRISE IOT

ASE Unveils Plans for the World’s First 5G mmWave NR-DC SA Smart Factory

ASE | October 11, 2022

Advanced Semiconductor Engineering, Inc participated in a project kick-off event on August 23rd to unveil plans for a 5G mmWave NR-DC SA (New Radio-Dual Connectivity Standalone) smart factory supported by the Industrial Development Bureau and Qualcomm Technologies Inc., and developed through a strategic multi-organizational collaboration that comprises the Institute for Information Technology, Asia Pacific Telecom, DEVCORE Security Consulting and the National Cheng Kung University’s Intelligent Manufacturing Research Center. With the increasing complexity of global competition characterized by the rapid shifts in market supply and demand, as well as human resource constraints, companies continue to face unprecedented challenges in upgrading and transforming their business operations. To counter the talent crunch and adapt to diverse customer requirements, ASE is accelerating its adoption of smart manufacturing technologies including automation, and the integration of OT (operational technology) security to increase the efficiency of its equipment and productivity. In line with the company’s vision of building advanced and robust smart factories, ASE has partnered with leading industry players, and key government, academic and research institutions in converging AI applications with 5G technologies. Overview of the 5G Collaboration The collaboration will focus on enabling the digital transformation of factory processes that are highly secured and highly reliable through facilitating 5G wireless infrastructure integration, smart heterogeneous equipment integration and OT security system integration. Areas covered include developments in: AI-enabled detection of abnormalities from the SOP (standard operating process) that will improve the ability of operators and maintenance personnel to ensure consistent yield quality and a safe operating environment enhancing productivity and yield improvement through the data analysis of both current and newly purchased equipment in operation, and optimizing model parameters intelligent material handling solutions that enables real-time inventory forecasting to delivery that result in overall reduction of production cycle time generating high-resolution AOI images in real-time with the help of high bandwidth mobile streaming, to improve the accuracy and efficiency of quality inspection the deployment of 5G mmWave NR-DC SA technology that offers network stability and speed to improve connectivity and in case of a machine re-layout, the reduction of set up time will also improve the overall equipment efficiency (OEE) OT security technology to ensure the reliability, security and functionality of machines and tasks in a digitized manufacturing environment Snapdragon® X65 5G Modem-RF System and New Radio Dual Connectivity for Standalone 5G The smart factory will utilize the Snapdragon X65 5G Modem-RF System and 5G NR-DC software with uplink four-component carrier aggregation (UL 4CC CA), in which four contiguous carriers of 100MHz are combined together with 2.6GHz (mid-band) and 28GHz (high-band), to achieve an uplink speed of 600Mbps. The low latency and higher data speeds are critical to semiconductor manufacturing environments for advanced processes and will in turn accelerate the application and development of smart manufacturing. Uniting with the Best in Class to Chart the Course of the Next Generation 5G Smart Factory Asia Pacific Telecom’s vast experience in enterprise wireless networks will be instrumental in deploying next-generation 5G network architecture within a manufacturing environment. Today marks an important milestone, as leading players in the industry, government, academia and research sectors joined forces to drive the developments of smart factory technologies. Such engagement will contribute to greater innovation in digital transformation and intelligent automation, and strengthen the global competitiveness of the semiconductor industry. ‘The success of Taiwan’s semiconductor industry and its importance in the global supply chain are the results of many factors, of which strategic initiatives led by the Economic Ministry have laid a strong foundation for the industry to grow and prosper. At ASE, partnerships are key to advancing our competitiveness and seizing new opportunities across diverse disciplines, generations and global borders. To that end, we are collaborating with the best-in-class from the government, industry, academia and research institutions to craft a 5G smart manufacturing blueprint that optimizes technologies in 5G mmWave NR-DC SA, and establishes an open platform with integrated software/hardware and smart systems. We hope to lead by example and inspire more industry players to contribute to building a resilient global smart manufacturing and equipment cluster, and boost the development of semiconductor talent.’ - Tien Wu, CEO, ASE Inc ‘As a global leader in 5G technology, we believe that the next step in the 5G evolution is to move towards standalone mode and allow for industry growth in areas such as Industrial IoT and cloud services. This announcement again illustrates the importance of Taiwan’s comprehensive ICT supply chain and its technological advantages, so as how Qualcomm Technologies has always attached great value to Taiwan’s industry and ecosystem. We are excited to take part in driving the much needed development of technologies in a transforming industry. We will continue to support Taiwan’s development of mmWave technology and work together to strengthen Taiwan’s 5G ecosystem.’ - ST Liew, Vice President, QUALCOMM CDMA Technologies Asia-Pacific Pte. Ltd. and President, Qualcomm Taiwan, South East Asia, Australia and New Zealand. ‘Asia Pacific Telecom is committed to technological innovation and the development of the 5G industry. Our strengths in integrating 5G enterprise private networks and vertical applications have led to the completion of Taiwan's first 5G NR-DC SA network with Ericsson and Qualcomm Technologies. The network architecture in the mid-to-high frequency band offers excellent data speeds with extremely low latency, creating a more flexible, intelligent, secure and reliable environment to build a 5G mmWave NR-DC SA smart factory. We are proud to establish the next milestone in the application of 5G enterprise networks and participate in accelerating Taiwan’s industry upgrade.’ - Peng Chen, Chairman and General Manager, Asia Pacific Telecom Besides Qualcomm Technologies, the Institute for Information Technology, Asia Pacific Telecom, DEVCORE Security Consulting and the National Cheng Kung University’s Intelligent Manufacturing Research Center, other members of the collaborative team include Askey, Ericsson and FHNet. About ASE Advanced Semiconductor Engineering, Inc (a member of ASE Technology Holding Co., Ltd. TAIEX: 3711, NYSE: ASX) is the leading global provider of semiconductor manufacturing services in assembly and test. Alongside a broad portfolio of established assembly and test technologies, ASE is also delivering innovative advanced packaging and system-in-package solutions to meet growth momentum across a broad range of end markets, including 5G, Automotive, High Performance Computing and more. To learn about our advances in SiP, Fanout, MEMS & Sensor, Flip Chip, and, 2.5D, 3D & TSV technologies, all ultimately geared towards applications to improve lifestyle and efficiency. About Asia Pacific Telecom A leader in the provision of wireless telecom needs in Taiwan, Asia-Pacific Telecom Co., Ltd. was founded in 2000 as a subsidiary of Asia-Pacific Telecom Group, formerly Eastern Broadband Communications Co., Ltd. From 2007 through 2011, the parent company carried out internal mergers to match the firm’s corporate strategy. What resulted--Broadband Fixed Lines, Broadband Wireless, and Broadband Internet—enabled to the firm to move ahead in line with three core values—integration, innovation, and speed—toward greater operational efficiency and competitiveness. The company was officially renamed Asia Pacific Telecom Co., Ltd. (APT) in 2007 and had its IPO in 2013. In July 2014, Hon Hai Technology Group’s Ambit Microsystems acquired a stake in Asia-Pacific (Ambit was fully absorbed into APT on December 31, 2015). In late 2014, APT launched 4G brand “Gt Smart Life”. Asia Pacific Telecom officially launches the 5G service in 2020 and provides premium services by using its ICT experiences and import Hon Hai Technology Group's manufacturing, platform, and terminal equipment resources to provide comprehensive telecommunications, ICT, IoT solutions and digital application services.

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SOFTWARE AND TOOLS

SmartSense by Digi Forms Food Service Advisory Board to Amplify Customer Success

SmartSense | September 26, 2022

SmartSense by Digi, part of Digi International a leading global provider of Internet of Things (IoT) connectivity solutions, today announced the formation of the Food Service Advisory Board to support continuous improvement of the company’s production, distribution, and customer-success processes. As regulations in the food sector continue to evolve, the FSAB will advocate for strategies to enhance efficiency and effectiveness within the food supply chain while also promoting public health. Featuring a diverse collection of the best and brightest minds across food service, the board will provide critical insights and expert recommendations that enable SmartSense by Digi to enhance its IoT solutions to amplify business outcomes, operational efficiency, loss prevention, compliance, and food safety. The FSAB will be led by John Deane, Managing Director of Clipper Advisory Group. He specializes in advising IT organizations regarding function management, practical strategic planning, operational process improvement, and achieving returns from technology investments. Previously, Deane was Chief Operating Officer at Wendy’s; Chief Information Officer at Abercrombie & Fitch; and Chief Information Officer at Ascena Retail Group. Dean will be joined by the following inaugural members: Victor Vercammen is the Vice President of Risk and the Chief Compliance Officer at Giant Eagle, Inc., America’s leading regional food, pharmacy, and convenience store retailer, where he is dedicated to protecting guests, team members, assets, and products across all operations. David Steck is the Vice President of IT Infrastructure and Application Development at Schnuck Markets, Inc., where he provides leadership and strategic planning for innovations in store technology — including robotics, app development, electronic shelf labels, RFID, and supply chain process improvements — aiming to empower a seamless customer experience at the company's 112 stores. Tom Mueller is the President and Partner at Mueller Consulting, where he provides expertise to clients on restaurant management and franchising, strategic planning, menu development, P&L management, and quality store operations. Earlier, Tom served as President and Chief Operating Officer of Wendy’s and Senior Vice President of Operations for Burger King. Mike Tobin is the Director of Operations Administration at Charleys Philly Steaks, where he leads organizational transformation through innovative training programs and continuous process improvement. Mike is skilled in identifying and improving process and system operations to drive revenue growth and organizational effectiveness. Laura-Zelda Villarreal is President of Nutrition Core Services and a Professor in the School of Nutrition Program at The University of Texas Rio Grande Valley. She is a registered Dietician Nutritionist (RDN), School Nutrition Specialist (SNS), and licensed dietician (LD). “As our customers continue to navigate unprecedented volatility, this board will arm us with actionable business insights, perspectives, and guidance that are invaluable in today's market, We are grateful to this group of distinguished individuals for their continued support and look forward to working with them to support our customer communities in food services.” Guy Yehiav, President of SmartSense by Digi “Many businesses are unaware of the opportunities that digital technologies can bring to the food services industry,” said Deane. “I look forward to meeting other members of the board and the SmartSense team to collaborate on the best ways to provide food safety through IoT solutions.” About Digi International Digi International is a leading global provider of IoT connectivity products, services, and solutions. It helps companies create next-generation connected products and deploy and manage critical communications infrastructures in demanding environments with high levels of security and reliability. Founded in 1985, Digi has helped customers connect more than 100 million things and counting. For more information, visit www.digi.com. About SmartSense by Digi SmartSense by Digi®, a business unit of Digi International (NASDAQ: DGII), is a leading global provider of Internet of Things (IoT) Sensing as a Service solutions that deliver dynamic and personalized asset monitoring, process digitization, and digital decisioning across key verticals. The company enables business customers to leverage the power of IoT automation, prescriptive workflows, and insightful analytics to ensure compliance, workforce productivity, brand loyalty, loss prevention, and reduced waste, and lower energy consumption. Combining new and innovative data-driven approaches with world-class IoT tools, SmartSense partners with enterprises to elevate their business outcomes and asset protection to new heights.

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DEVICES

Road Ready Introduces Fus1on, their Next-Gen Cloud-based IoT Connectivity Platform

Road Ready | November 01, 2022

Road Ready has unveiled its next-generation connectivity platform, Fus1on, a true IoT solution, optimized for cloud computing, that provides the ability to scale delivery of tailored fleet data solutions to commercial transportation customers. Fus1on by Road Ready was unveiled Monday at a press event at the 2022 ATA Management Conference and Exhibition in San Diego and will serve as the new foundation for Road Ready connectivity solutions as the brand thinks beyond smart trailers and toward smart fleets — then to its ultimate goal — solutions that bring total visibility into the supply chain. “We set out nearly two years ago with a bold vision — to lead the way with breakthrough connected technologies that bring total visibility to the entire supply chain,” said Nada Jiddou, Executive Vice President of Clarience Technologies and General Manager of Road Ready. “The Fus1on platform is a significant leap forward in advancing that vision as we seek to help customers harness the power of the possible.” Road Ready is owned by Michigan-based Clarience Technologies, a global transportation technology provider whose team of companies include several well-respected names that serve commercial transportation — including Truck-Lite® advanced LED lighting, DAVCO® diesel filtration, ECCO® safety lighting and warning systems and Pressure Systems International® tire pressure monitoring and automatic tire inflation systems. Imagining a More Seamless Fleet Experience With technology changing transportation at an accelerating rate, Road Ready set out to create a product that would not only serve customers today but will also continue to serve them as the fundamentals of the transportation industry change with time. To determine the product requirements needed to support this change, the Road Ready team focused on its target customer — the fleet manager — considering all aspects of that person’s typical day. From there, the task was simply to imagine the power of the possible. “Although most fleet managers will tell you there is no typical day in the job, the pressures they face are striking, From the moment they wake up in the morning, the nature of their business requires them to continue to prioritize and reprioritize their day to complete what’s important — urgent priorities impacting today, operational priorities impacting performance this month, and strategic priorities impacting whether or not the company outperforms competitors long term.” Mark Johnson, Clarience Technologies Executive Vice President and Chief Marketing Officer With this insight in mind, Road Ready imagined a scenario where a typical fleet manager relied on a single source of data that could be analyzed and acted upon in different ways throughout the day, from a critical item checklist that prioritizes overnight issues that would be reviewed at home, to a comprehensive fleet performance dashboard that could be shared in real time with the entire fleet operations team to drive key performance indicators. Every scenario included a “single pane of glass” approach showing trailers, tractors, drivers, and all other fleet information in one place. Building a Foundation to Better Serve Customers With a clear, customer-focused vision, Road Ready defined the product requirements of the Fus1on platform. To integrate data more easily from a growing number of data sources, Road Ready Fus1on is built as a true IoT platform. The platform is designed to accept and integrate API feeds — a standardized approach that allows disparate apps to exchange data between one another at scale — without the extensive programming time required with custom integration. Fus1on is built to be able to accept an infinite number of APIs, each of which run queries for specific data requested by the Fus1on platform, which helps Fus1ion quickly request, process and display data from multiple sources. Additionally, Fus1on is purpose-built for cloud computing. For the platform, Road Ready partnered with Amazon Web Services (AWS), leveraging a proven cloud computing system that offers significant built-in features — including leading data security protocols as well as artificial intelligence and robotic process automation functions that will ultimately make Fus1on a safer, more reliable and more advanced connectivity platform. A Giant Step Toward a Better Customer Experience The technical architecture of the Fus1on platform only matters for one reason — to deliver a better product to customers. Road Ready wanted to ensure this is not only true at launch, but that the platform will continue to provide a better customer experience over time. Initially, Fus1on will be introduced as a replacement platform for the current Road Ready and Fleetilla platforms. Soon after launch, Road Ready plans to integrate increased functionality into the platform, including the ability for fleets to see the data from all their assets — trailers, tractors, trucks, containers, and other equipment — all on a single fleet dashboard. Fus1on will also enable near-complete customization opportunities, including the ability to incorporate any data feed they deem necessary, from electronic logging devices (ELDs) to repair service platforms to even enterprise resource planning (ERP) system data. Ultimately, Road Ready remains steadfast in its pursuit of total supply chain visibility. While that milestone remains on the horizon, the power of the Fus1on platform to rapidly integrate data being generated by the entire supply chain puts the brand one step closer. “Achieving total supply chain visibility is not impossible — it will happen in the near future,” said Jiddou. “When that day arrives, we will attribute the development of this platform as the major inflection point — giving our entire industry the ability to harness the power of the possible.” About Road Ready Road Ready, a Clarience Technologies brand, is a vertically integrated advanced telematics and smart fleet solutions SaaS provider headquartered in Southfield, Michigan. Road Ready offers custom telematics solutions to help fleets manage, optimize, and maximize their assets. Coupled with an expansive network of premier integration partners, customers can do more through a single interface, Road Ready continues to implement groundbreaking research and development to make impactful contributions to the transportation industry. About Clarience Technologies Clarience Technologies is a global transportation technology solutions provider serving vehicle manufacturers, aftermarket retailers, commercial fleets and consumers worldwide. Founded in 2020 and based in Southfield, Michigan, the company’s mission is to bring total visibility to transportation by delivering the technologies that keep the world moving forward—made possible by the nearly 3,000 employees who are guided by the company’s CLEAR Principles: Curiosity, Leadership, Enthusiasm, Accountability and Respect. The Clarience Technologies team of companies include Truck-Lite (1955), Road Ready (2017), ECCO Safety Systems (1977), Code 3 (1974), RIGID Industries (2001), Lumitec (2007), DAVCO (1976), LED Autolamps (2002), Pressure Systems International (1993) and Fleetilla (2000). Its track record of meaningful innovation is represented best by its breakthrough innovations over the years that have accelerated progress in transportation.

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SECURITY

Finite State Adds Larry Pesce to Scale Guidance and Services for Customer Product Security Teams

Finite State | November 09, 2022

Finite State, the product security leader for connected devices, today announced it has hired Larry Pesce as its Product Security Research and Analysis Director. Pesce will serve as a senior consultant, providing expert guidance and services to product security teams worldwide, including product security program design and development, product red-teaming and penetration testing, software supply chain risk management, and vulnerability management. Recent research from the Ponemon Institute indicates that six of every ten organizations find it increasingly difficult to quickly respond to new vulnerability disclosures that may impact their devices, a reality that becomes especially painful when zero-day vulnerabilities such as last month's OpenSSL vulnerability surface. “Sixty percent of IT and IT security practitioners report that their organizations lack the in-house expertise to stand up a strong security posture and 62% cite a lack of resources, I'm confident that, with Larry's leadership and expertise, he will work closely with our customers to understand their needs, identify their product security gaps, and guide them toward solutions. As our Product Security Research and Analysis Director, Larry will act as an internal voice of our customers to help our product, engineering, R&D, and sales teams develop and deliver the solutions that our customers need right now." Matt Wyckhouse, founder and CEO of Finite State Pesce has held senior security and research positions at leading cybersecurity and IT services and consulting firms including InGuardians, Inc., and NWN Corporation. Earlier in his career, Pesce oversaw IS security at Care New England, a Rhode Island-based healthcare provider. An established cybersecurity thought leader, Pesce serves as a principal instructor and course author at the SANS Institute and has co-hosted the popular Paul's Security Weekly podcast for more than 15 years. “Embedded device security has been a passion of mine since the early 2000s. So long ago that it was well before the dawn of what we now refer to as IoT,” said Pesce. “I’m excited to bring my expertise to Finite State to help our customers utilize effective SBOMs, provide actionable results to issues [vulnerabilities], and affect the security of the IoT software supply chain in a positive manner.” Pesce holds several GIAC certifications, including the Global Industrial Cyber Security Professional (GICSP), the GIAC Certified Incident Handler (GCIH), and the GIAC Assessing and Auditing Wireless Networks (GAWN) credentials. Pesce earned his B.S. in Computer Information Systems from Roger Williams University. About Finite State Finite State empowers organizations to gain control of product security for their connected devices and supply chains. Across the software supply chain lifecycle, Finite State is the single pane of glass for customers that provides continuous visibility into product supply chain risk. Backed by a team of seasoned experts, our automated product security platform arms our customers with the actionable insights, critical vulnerability data, and remediation guidance necessary to mitigate product risk and protect the connected attack surface.

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Spotlight

This paper introduces a discussion and a conceptual model on value creation considering the concept of the Internet of Things. It is proposed that value creation occurs in different layers that take advantage of the development of the Internet of Things. The three parts are based on manufacturing, supporting and co-creative behavior of things. These parts of value creation are not mutually exclusive and value creation can, and should, coexist in all these layers. Hence, for different phases in the development, firms and situations, the layers fit differently into a value creation process.

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