FINDING THE ROI IN IOT FOR HOSPITALITY: DELIGHTING GUESTS WHILE REDUCING COSTS
Fast-casual dining establishments are undergoing a major technological shift. IoT solutions are moving beyond the back of house (e.g. inventory monitoring) out to the front, where new dining experiences lead to happier customers who are spending more per visit. Such innovations, however, depend on wireless connectivity and edge computing that can be challenging – and costly – for a restaurant operator to deploy and manage.