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Revolutionizing Customer Service with the Internet of Things
The first 20 years of the internet was about connecting people. It was the internet of people. We’ve now entered the Internet of Things (IoT) – like your dish washer, refrigerator, car, dog collar – communicating with each other and with people. Your washing machine needs a repair? The technician is already on the way. Your car needs a repair? The dealer is about to call you to schedule your appointment.With IOT everything is possible.
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