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CONNECTING 'THINGS' TO CUSTOMERS BPM CAN HELP BUSINESSES EXTRACT THE FULL POTENTIAL OF IOT
The computing world is in the midst of an inflection point with Internet of Things (IoT). Its potential to radically transform technology and human life is yet to be fully understood. It is expected that there will be almost 100 Billion connected IoT devices making a global impact of more than USD 11 Trillion by 2025 (McKinsey Global Institute, 2015). Kevin Ashton, the inventor of Radio-frequency Identification (RFID) who also coined the term 'Internet of Things,' accounts for its popularity: Today computers and therefore, the Internet bare almost wholly dependent on human beings for information. The problem is, people have limited time, attention and accuracy all of which means they are not very good at capturing data about things in the real world.
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