home.aspx
 
. Resources/Whitepapers/0e624856-9624-401e-a3d1-a3300af61a67_georgia_tech_cdait_thought_leadership_working_group_white_paper.pdf
whitepaper
DRIVING NEW MODES OF IOT-FACILITATED CITIZEN/USER ENGAGEMENT
This White Paper sets out to examine how the Internet of Things is markedly reshaping user engagement, defined here as a stakeholder’s response to some type of offering, such as, but not limited to, a product or a service. It starts with a brief overview of the Internet of Things (IoT) and explores IoT applicationswith an end-user focus. Through the framework of user engagement within a Smart City, i.e., citizen engagement, it investigates a range of potential IoT applications and challenges for five key Smart City use cases: municipal services management, utilities, public safety, transportation, and healthcare. We submit that the expression “Internet of Things” should not be taken literally; it is a metaphor that refers to a radical paradigmatic transformation, i.e., the interconnection of intelligent things, which is bound to bring about dramatic economic and social changes. DOWNLOAD