Change the sales rep experience, improve the customer experience

October 3, 2018

The first CRM launch truly changed the way sales were managed. We went from tracking customers on spreadsheets (and even in rolodexes) to tracking them and their attendant opportunities with software. It wasn’t long before reps started to feel the purpose of a CRM was more about preserving their contacts for their replacement than it was about making their lives easier. After all, back then it wasn’t much easier than updating a rolodex!

Spotlight

ParStream

The ParStream analytics platform was purpose-built for scale to handle the massive volumes and high velocity of IoT data. ParStream’s platform delivers a new breed of analytics for the enterprise, such as Geo-Distributed Analytics which enables analytics at the edge. ParStream has earned multiple accolades including the M2M Evolution IoT Excellence Award, CIO Magazine #1 Big Data Startup, and Gartner Cool Vendor.

OTHER WHITEPAPERS
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Tailoring IoT platforms to the requirements of specific use cases

whitePaper | April 13, 2021

The Internet of Things has evolved in the last 10-15 years from a long-term visionary idea to our current reality, present in more and more domains of our everyday lives. Many IoT architectures and platforms are being proposed today by various academic and industrial consortia, in domains as diverse as smart manufacturing, smart homes, smart cities or smart transport, to name just a few. These different IoT platforms have many things in common, as they all rely on connecting some smart sensor and actuator devices to each other and to the Internet, providing value-added services and applications to us, human users, either directly, or in an indirect manner. However, by closely analyzing their structure and operational focus, we can observe that these IoT architectures and platforms have also special features tailored to the requirements of different use cases.

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Four Ways that Technology is Remolding the Digital Supply Chain

whitePaper | December 27, 2019

Industry 4.0 ideals challenge supply chains to deliver advanced capabilities beyond those inherent in typical operating functions. Emerging digital technologies are enabling processes, partners, products and services to work harmoniously to enhance today’s highly interconnected and networked supply chain.

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The Work Ahead in IoT: The Gap Widens Between IoT ‘Haves’ and ‘Have-nots’

whitePaper | September 1, 2021

The current task with IoT is to drive performance outcomes by combining it with other advanced technologies and gaining buy-in from the employees essential to making digital initiatives possible. While the definition of IoT evolves, the mission remains essentially the same: to provide real-time visibility into critical business operations.

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Businesses Prepare for ‘Hybrid’ Workforces with New Policies and Tech Infrastructure

whitePaper | January 12, 2022

TeamViewer commissioned an independent market research firm to survey a random sample of 200 managers, directors, VPs and higher working in the legal, finance, marketing, HR, customer support, sales, IT, and facilities departments of their organizations covering 13 different industries ranging from professional services to retail, travel and hospitality, and more. The study took place in February and March 2021, in partnership with TrendCandy research and Dynata, a global B2B panel provider.

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AWS Prescriptive Guidance - Building an industrial Internet of Things (IIoT) digital transformation strategy

whitePaper | June 20, 2022

The industrial Internet of Things (IIoT) refers to the use of internet-connected sensors and devices in the industrial sectors, such as manufacturing, energy, automotive, healthcare, life sciences, and agriculture. IIoT allows telemetry data collection from equipment, machines, and field devices in an operational environment. These environments are commonly subject to industrial regulations; compute, networking, and power constraints; and inclement conditions, and all of these challenges contribute to the complexity of designing an IIoT solution.

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Smart Buildings and the Benefits of Convergence

whitePaper | May 11, 2022

Working from home, working remotely, hybrid work, and the changing office paradigm are redefining building design and management. Some companies find they don’t need the same space or need to use their space differently. The office isn’t going away, but it’s definitely changing, and smart buildings are crucial to those changes.

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Spotlight

ParStream

The ParStream analytics platform was purpose-built for scale to handle the massive volumes and high velocity of IoT data. ParStream’s platform delivers a new breed of analytics for the enterprise, such as Geo-Distributed Analytics which enables analytics at the edge. ParStream has earned multiple accolades including the M2M Evolution IoT Excellence Award, CIO Magazine #1 Big Data Startup, and Gartner Cool Vendor.

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