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RETAIL OF THINGS
The retail industry is going through digital transformation powered by the disruptive technologies. With increasing competition, advancement in technologies and changing expectations regarding customer experience, all the players in this sector are striving to provide the best product and service to their customers at the lowest possible price. This disruption is not happening in the online space alone. In addition to online, the brick and mortar stores are also experiencing a lot of changes. There is no surprise that many of the prominent brick-and-mortar retail organizations are now competing with online retailers such as Amazon and Flipkart for the customer’s share of wallet.
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