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Does IoT come with that burger?
When I think of restaurant technology, I think of stoves and dishwashers and maybe fancy molecular gastronomy gadgets like the stuff that former Microsoft CTO Nathan Myrhvold likes to talk about. Apparently, however, even this kind of “Modernist Cuisine” is now old school when it comes to restaurant tech. The new, new thing is combining the Internet of Things (IoT) with artificial intelligence (AI) to revolutionize the front-of-the-house systems in order to predict demand, track inventory, and improve order and billing accuracy. Overall, IoT promises to help restaurants leverage IoT and AI to streamline operations, boost employee happiness, and innovate in areas beyond creating delicious new dishes. At least, that’s what I learned via an email conversation with Aman Narang, president and co-founder of restaurant technology vendor Toast. (I have to admit, I love that name.)
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