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. https://www.techrepublic.com/article/5-steps-to-a-new-iot-support-strategy/
blog article
5 STEPS TO A NEW IOT SUPPORT STRATEGY
It's no surprise that enterprises will continue adopting Internet of Things (IoT) in 2019. "It's about the use cases, it's about the solutions, it's about the applications, managing and monitoring assets, performance management solutions, different kinds of solutions coming together to solve a problem—that's really what the value proposition is," said Michele Pelino, principal analyst of infrastructure and operations, Forrester. "The idea of managing the ongoing end-to-end life cycle of a connected product is becoming more important, and ultimately this managed service opportunity is going to need momentum in the coming year." MARY SHACKLETT READ MORE