How IoT powers digital transformation

| July 22, 2019

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One of the defining characteristics of the digital economy is the emphasis on creating customer experience through compelling memorable touchpoints and encounters, with a view towards monetizing the engagements.The good news is that consumers are already showing the path of least resistance through social media and smart devices. But not everyone will find the path to the customer’s wallet that easy. In fact, rising customer expectations are moving the tipping of return on customer experience. The solution may come in different sizes, shapes and formats but share a common persona.Forrester says customer expectations for high-quality touches are expanding beyond the mobile and web realms. “Internet-of-things (IoT) technology offers new capabilities to sense and control physical products and real-world experiences. So, CIOs and customer experience (CX) pros need each other's help to weave relevant context and control available from IoT sources into customer journeys,” said the analyst.

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From outside-in to inside-out: My take on IoT

Article | March 31, 2020

At IDC I co-founded a practice that studied the three dimensions of IoT: industry technology platforms, industry verticals and industry geographies. As an industry analyst, I had a front-row ticket to the IoT market and continually witnessed incredible innovations. Like many other experts, I kept my seatbelt buckled for what we expected to be IoT’s massive and dramatic take-off. While there has been uptake, real-world adoption and implementation have lagged the “hype.” In time, I found myself growing increasingly frustrated at the disconnect. What was the holdup? Knowing that industry analysts are beholden to the marketing messages that each company shares, I welcomed an opportunity to make the move from an outside-in analyst to an inside-out contributor.

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AIoT: The Technology and Its Limitless Possibilities

Article | March 31, 2020

We live in the age of technological advancement and progress is happening at an unprecedented speed. With newer technologies emerging every day, it is unreasonable to not be intrigued by their implications on business. Artificial Intelligence and the Internet of Things are two independent technologies that are changing the face of several industries, one advancement at a time. While Artificial Intelligence promises to automate and simplify everyday tasks for humans, the Internet of Things is rapidly bridging the gap between physical and digital. The convergence of these two technologies promises to simplify lives through connected devices. This convergence has already been witnessed in several industries and is being hailed as the Artificial Intelligence of Things or AIoT. Experts across industries claim that Artificial Intelligence of Things is set to redefine the future of the industry and mold intelligent and connected systems. Applications The Artificial Intelligence of Things is a congruence of AI and IoT infrastructures being used to achieve several applications across industries more accurately and efficiently. We already know that IoT generates scores of data, but this data is pretty useless in its raw form, it the organization, analysis, and interpretation of the data that makes it invaluable. Manually parsing through all of that data can take months given the sheer volume of it. This is where AI comes in. Modern AIs are programmed to efficiently handle large amounts of data to turn them into coherent pieces of information. Together, IoT and AI make for a great technological tool for business. Take a look at some other applications of AIoT in business. Marketing Good marketing comes from a series of well informed and well-researched decisions. For example, deciding on where the budget is allotted, what market strategy is put into action, or which campaign is prioritized. While human decisions can be fallible, most businesses today cannot afford to make big mistakes. This is where AIoT turns into a big help. Through the Artificial Internet of Things, marketers can get reports about market trends, probabilities, customer behavior, and more, most of these in real-time. These reports help marketers make informed decisions that are much likely to result in success. Drones Drones are one of the biggest advancements of IoT technology. In fact, drones are so popular with such varied applications, that drones can be talked of as a separate technology in themselves. These flying machines were originally invented for military purposes such as surveillance or weapon deployment but markets have rapidly found utility in drones for many other purposes. Today, they are being used as delivery bots, nature conservation, surveillance mechanisms, research tools, safety equipment, field substitutes, agriculture, geo-mapping, and a lot more. With AIoT, drones have become smarter, more adaptable, and way more useful. As Artificial intelligence allows drones to make minor decisions, their applications have gotten wider and more sophisticated. In a brilliant use case of AIoT, a drone enthusiast named Peter Kohler has started the Plastic Tide Project which uses drones to locate plastic on the ocean surfaces. The drones are powered by AI which allows them to locate plastic and not other elements like marine life or corals. These drones then hover over the plastic waste and speed up the ocean cleaning process. Drones can be used to map farmlands, determine the optimum farming processes and schedules, count the cattle, monitor their health, and even undergo certain physical tasks in agriculture, all thanks to the Artificial Intelligence of Things. AR/VR Augmented Reality and Virtual Reality are both heavily data-dependent technologies. There cannot be a convincing virtual reality unless there is data available for creating the said simulation. AR and VR have both found applications in several industries like healthcare, gaming, training, education, design, and manufacturing. Most of these applications fall in the critically important category and therefore, the AR or VR must be accurate to the minutest detail. This can only be achieved with mounds of data from the actual reality. With the help of IoT, this data is not accessible, and AI interprets it in a way that it can be turned into several different formats. Infrastructure One of the most useful applications of AIoT has been infrastructure. Artificial Intelligence of Things has fuelled innovation and planning for smart cities across the world. With the open data available for urban planning, cities are now becoming safer and more convenient to live in. AIoT has also made it possible to optimize energy consumption and ensure safer roadways through traffic surveillance. With smart energy grids, smart streetlights, and smart public transport, energy consumption and carbon emissions are both controlled. Moreover, AIoT has given a whole new life to urban design, and now comfort and aesthetics do not have to be sacrificed for convenience. Energy As we discussed above, Artificial Intelligence of Things is instrumental in optimizing energy consumption in urban areas. However, the applications of AIoT in the energy sector are not limited to smart cities. Many utilities providers across the globe are already gearing up to incorporate AIoT in their process. The expected benefits from the Artificial Intelligence of Things range from improved grid management, power quality, reliability, and restoration resilience to enhanced cybersecurity and better integration of distributed energy. Most utilities providers have still not adopted the new technology but with the increasing complexity of grid management and higher customer experience demands, there is no denying that they will have to deploy AIoT solutions to tackle these. Robotics In layman’s experience robots are either extremely sophisticated machines from sci-fi that undertake every task humans can and more, or they are these clunky things that can pass you the butter. In practice, however, robotics is a lot more practical than these ideas. Today, robotics is at the forefront of AIoT applications. The Artificial Intelligence of Things is being used in robotics for several applications such as surgical procedures, manufacturing, and even first aid. In healthcare specifically, AIoT powered robots are taking huge leaps. Robotic surgery eliminates the chance of human error and offers a much more precise surgical experience with minimum invasion. This enhances the success rate of surgery and aids faster recovery in patients. Logistics The convergence of AI and IoT has made a huge impact on logistics as it is now possible to automate the entire process, track the goods, as well as monitor the entire trajectory from deployment to delivery. With the addition of drones and robotics, even the last mile delivery can be automated with zero human intervention. This makes for faster delivery, better customer experience, as well as a well-designed supply chain management system. Industrial As the concept of adding smart sensors to physical objects emerged in the 1980s, a new term was coined a decade later—Industrial Internet of Things. IIoT is now a huge phenomenon of automating and optimizing industrial operation technologies across the globe. As IIoT is deployed in several factions of the industry including manufacturing, supply chain management, human resources, and energy management, these devices and sensors generate a massive amount of data daily. The data generated from even a single process can be dizzying, and this is where AI makes a difference. AI can not only manage this data but also find the relevant points of data and analyze it for business purposes. Edge Computing Artificial Intelligence has given way for another technology i.e. Edge computing. Edge computing allows a device to process data itself rather than rely on remote data servers to do so. It may seem like a small feat but think of the possibilities it offers—drones don’t have to be connected to find their way, smart appliances can interact with each other without a shared network, and thermostats can change the temperature based on your past preferences automatically. Edge computing is by no way a new technology but, in the future, it offers huge possibilities like smart automobiles and aircraft, or even robots in every home. Frequently Asked Questions What are the examples of Artificial Intelligence? Some of the most common examples of Artificial Intelligence are Google Maps and Uber. The AI allows you to find routes to any destination and even hail rides there. How does AI help IoT? Artificial Intelligence can comb through millions of data points in seconds to come up with patterns and analyze them. As IoT generates a lot of data continuously, AI is a powerful and complementary technology that helps IoT. Is IoT related to Artificial Intelligence? Internet of Things and Artificial Intelligence are two separate technologies that interact with each other well as their functions aid each other progress. AI helps with the data generated by IoT, and IoT provides relevant data for AI to analyze. { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "What are the examples of Artificial Intelligence?", "acceptedAnswer": { "@type": "Answer", "text": "Some of the most common examples of Artificial Intelligence are GoogleMaps and Uber. The AI allows you to find routes to any destination and even hail rides there." } },{ "@type": "Question", "name": "How does AI help IoT?", "acceptedAnswer": { "@type": "Answer", "text": "Artificial Intelligence can comb through millions of data points in seconds to come up with patterns and analyze them. 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AI + IoT = Automating and Analyzing Data Collection

Article | March 31, 2020

IoT is huge, but AI has the potential to supercharge the technology even more. Gartner predicts that this year 80 percent of all enterprise IoT projects will include AI. One area where many have been critical of IoT is a lack of good security. When coupled with AI, that could be improved, but some worry that AI can also be used as a tool to defeat IoT security. Dean Chester, cybersecurity author, wrote that “AI can be used for IoT security, or it can be used against it.”Melvin Greer, Chief Data Scientist, Intel Americas , said that “AI and IoT are no longer in separate swim lanes. AI closes the loop in an IoT environment where IoT devices gather or create data, and AI helps automate important choices and actions based on that data. Today, most organizations using IoT are only at the first ‘visibility’ phase where they can start to see what’s going on through IoT assets. But they’re moving toward the reliability, efficiency and production phases, which are more sophisticated and require stronger AI capabilities.

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Finding and Fixing Blind Spots in Enterprise IoT Security

Article | March 31, 2020

The Internet of Things has been a breakthrough, and adoption rates keep exploding. There are possibly over 20 billion IoT devices in the world, and by 2025, there may have been 75 billion. Even though there has been a rise in smart home devices, most IoT devices are found in businesses, industries, and healthcare. The benefits are overwhelming: from enabling automation of repetitive tasks (both simple and complex), to real-time data insights and analytics, IoT devices make workers more productive, improve customer experience, and reduce operating costs. However, with the many benefits of IoT devices come serious disadvantages, chief of which is security. Here are some reasons why IoT devices have such serious security risks:

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