IOT Modern manufacturing—does your network have what it takes?

December 16, 2021

Modern manufacturing
Manufacturers were already digitizing their processes before March 2020. The COVID-19 pandemic gave IT and operational professionals in the manufacturing space reasons to want to move faster. Teams that can’t work on the factory floor (pandemic, weather, closed roads, etc.) need a way to monitor and control processes over the network. Supply chain woes—like wildly fluctuating demand and the container ship that blocked the Suez Canal—highlighted the need for agility. A skilled labor shortage has further accelerated plans for automation.

Digitization brings visibility and agility

The fourth industrial revolution, also known as Industry 4.0, lays the foundation of modern digital manufacturing. It brings together cyber and physical systems, automation, industrial IoT, and better vertical and horizontal integration.

The network has a starring role in digital manufacturing, connecting people and applications in any location to factory-floor assets like sensors, actuators, cameras, and industrial automation and control systems (IACS). Benefits of digitization include improved overall equipment effectiveness (OEE) uptime, product quality, worker safety, cybersecurity, 24/7 asset monitoring and faster new product introduction and accelerating plant buildouts.

Four essentials for manufacturing networks

As IT and operational professionals work to innovate traditional manufacturing facilities and operations, we must consider that digital manufacturing requires more networks. Here are guidelines for making sure your manufacturing network is up to the task.

Use network devices specifically designed for industrial environments like factories

In addition to high performance and reliability, industrial routers, switches, and firewalls need to withstand harsh environmental conditions like extreme temperatures, shock, vibration, and humidity. They also need to be able to control access, have support for real-time industrial protocols, and enable the flow of key operational data to move across applications in the cloud. Further, the operational networks they build need to be scalable and highly resilient. We designed our industrial routers and switches to meet these requirements.

Give IT and OT visibility and control into what they care about

The manufacturing network is a joint project of the IT and OT teams. If you’re on the IT team, you want a solution that works with your existing network management and security applications, and doesn’t require significant training or disruption. You want to automate network maintenance and quickly identify and solve performance issues, especially in this business-critical space. If you’re on the OT team, you’re probably not an IT expert. You want visibility of issues that impact availability, product quality, workforce effectiveness and straightforward recommendations to resolve them. Cisco DNA Center – proven in the largest IT networks – meets all these needs. It automates time-consuming manual tasks, continuously monitors network health, and provides reports and controls on an easy-to-use dashboard. Cisco Cyber Vision gives you visibility into assets and processes.

For agile manufacturing, look for “plug-and-play” deployment

Manufacturers are simultaneously expanding production, hyper-customizing products, improving operations, and launching new products and services. To achieve these goals, you need the agility to scale product capacity, change product mix, and reallocate resources as needed. Quickly shift networking and production resources where you need them using Cisco DNA Center’s plug-and-play onboarding and provisioning.

Pay careful attention to cybersecurity

Cybersecurity starts with knowing everything that is connected to your industrial network, who’s talking to each other and what they are saying. Cisco Cyber Vision automatically takes a complete inventory. OT teams use a graphical interface to create production zones (aka network segments) containing all assets that need to communicate. (The painting controller doesn’t need to talk to the assembly-line controller.) Cisco Identity Services Engine (ISE) deploys polices that block unintended communications between segments to keep malware infections from spreading. Cisco Cyber Vision also takes a baseline of each asset’s usual communications patterns, alerting OT and IT teams to unusual behavior that could be a sign of a security breach.

Prepare to do more with less

The manufacturing skills shortage has widened the skills gap, with fewer experts left on the plant floor to prevent mistakes and solve crises. Connecting your plant floor helps you do more with less. A resilient network with the four qualities I’ve described—rugged devices, IT and OT collaboration, simpler and agile network management, and cybersecurity—helps you proactively identify potential problems, discover the cause, and resolve them before they affect production or quality.



ServiceMax is the global leader in Service Execution Management, offering cloud-based software tools that improve the productivity of complex, equipment-centric service execution. Enterprise companies across the globe have turned to ServiceMax to help them keep the world running. For more information, visit our website.


Beyond 2022: The Future of IoT Device Management

Article | May 17, 2022

Understanding the Impact of IoT Device Management The Internet of Things (IoT) industry is growing exponentially, with the potential to become limitless. The current range of existing and potential Internet of Things devices is in itself quite enormous. This also gives businesses an opportunity to pay more attention to the newest technologies. In ascenario with rapidly increasing numbers of devices, manual management of devices becomes close to impossible, laced with human errors. Moreover, keeping an eye on hundreds of devices one by one to make sure they work the way they should is not an easy task to undertake. Businesses at the outset of IoT adoption are most often unaware of why they require a device management platform.This is precisely why a device management platform is so crucial.It can effectively connect toall of theconnected devices and get the required information from them in the right way. An effective device management platform can turn out to be the vital aspect that will define the success of any small or large IoT implementation project. Such a platform would ideally allow organizations to manage their internet-connected devices remotely. "If you think that the internet has changed your life, think again. The IoT is about to change it all over again!" — Brendan O'Brien, Chief Architect & Co-Founder, Aria Systems. Why Do Organizations Need an IoT Device Management Platform? An effective IoT device management platform offers simplified provisioning, centralized management, and real-time insights into all existing devices and integrations to help organizations stay on top of their deployment. Device management platforms help you keep a check on the growing number of devices while keeping errors at bay, with your growing number of connected devices. It would ensure that you have a clear dashboard and an alerting system as an effective supporting system. In addition, getting involved with IoT device management platforms can also help you in a number of other ways. It acceleratestime-to-market and helps reduce costs The management platform enables secure device on and offboarding It also streamlines network monitoring and troubleshooting IoT simplifies deployment and management of downstream applications It mitigates security risks Evaluating the Future of IoT Device Management It is predicted that the world will have more than 100 billion IoT-connected devices by 2050. The future potential of the IoT is limitless, and the potential is not about enabling billions of devices together but leveraging the enormous volumes of actionable data thatcan automate diverse business processes. Critical Aspects of the IoT's Future The critical aspects of IoT predictionsare fast impacting several categories all across the globe, ranging from consumer to industrial. IoT Companies and a Circular Economy IoT firms are assisting in the development of a future with less waste, more energy efficiency, and increased personal autonomy. A connected device system, on the other hand, must be feedback-rich and responsive, and activities must be linked via data in order to be sustainable. Ways to achieve a responsive and actionable system include: Extending the use cycle with predictive maintenance. Increasing utilization and reducing unplanned downtime. Looping the asset for reuse, remanufacture, or recycle. Common Billing and Revenue Challenges We are currently moving toward a future where everything from cars to household machines and home security will be sold by manufacturers as subscription services. This will result in organizations selling IoT subscriptions looking for new ways to managebilling and revenue for their business model. Service diversity Data monetization Complex stakeholder network Cost management Cohesive IoT Deployment Strategy for the C-suite With the future of IoTon its way to becoming the most disruptive innovation and compelling technology that will facilitate better services to customers, from a support perspective, being connected remotely with customers' devices offers considerable advantages to service organizations. However, this is also not a new concept; earlier, large organizations and data storage companies were remotely connected to their client systems using dedicated telecommunications links before the commercialization of the internet. Using the estimates of the exponential rise in connected devices, the IoT offers a wide array of opportunities to effectively improve the industry, such as: Consumer activity tracking includes in-store applications that assess traffic flow and purchase choices. Manufacturing, storage, distribution, and retail operations have been optimized to increase productivity and reduce waste. Energy, inventory, and fleet assets are all used more efficiently. Improved situational awareness, such as vehicle warning systems Enhanced decision-making, such as medical equipment that notifies doctorswhen a patient's health changes. Self-parking and self-driving automobiles are examples of autonomous systems. An interesting case study with Michelin showed that they were adding sensors to tires to better understand wear over time. This data is important for clients to know when to rotate or replace tires which saves them money and enhances safety. However, this also implies Michelin can move away from selling tires and instead lease them. Because sensor data will teach the corporation how to maintain the tires, Michelin now has a new economic incentive to have tires last as long as feasible. IoT device management plays a crucial role in effectively accumulating and processing data from all the widely distributed IoT sensors. Conclusion As more sectors discover the advantages linked machines can bring to their operations, IoT enterprises have a bright future ahead of them. Newer services are steadily being pushed out on top of IoT infrastructure in industries ranging from healthcare to retail, telecommunications, and even finance. Due to increasing capacity and AI, service providers will move deeper into IT and web-scale industries, enabling whole new income streams as IoT device management platforms adapt to address these obstacles. FAQ Why Is Device Management Crucial for the IoT? An IoT device management platform's features may help you save time and money and increase security while also providing the critical monitoring and management tools you need to keep your devices up-to-dateand optimized for your unique application requirements. What Impact Will the IoT Have on the Management or Administration Sectors? IoT technology allows for increased collaboration, but it will also free up your team's time from monotonous and isolating duties. For example, routine chores may be encoded into computers, freeing up time to concentrate on higher-order tasks. What Are the Basic Requirements for IoT Device Management? The four essential needs for IoT Device Management are as follows. Authentication and provisioning Configuration and Control. Diagnostics and monitoring Updating and maintaining software.

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The IoT Smarthome Battlefield: A Jointly Endorsed IoT Standard for the Home Area Network

Article | February 12, 2020

Google announced that together with Amazon and Apple (the big 3 smart home players) they will work on the adoption of a joint wireless IoT standard for the smart home. This new connectivity standard is designed to make it easier for smart home products to work with each other.In the statement, Google said they were “joining Amazon, Apple and others to create Connected Home over IP, a new independent working group managed by the Zigbee Alliance (separate from the existing Zigbee 3.0/Pro protocol). We’re contributing two of our market-tested and open-source smart home technologies, Weave and Thread. Both are built on IP and have been integrated into millions of homes around the world.”

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Smart Home Technologies: Zigbee, Z-Wave, Thread, and Dotdot

Article | February 11, 2020

If you own smart home products like SmartThings or Nest, you may be familiar with some of the technologies behind them. Network protocols like Zigbee and Z-Wave dominate the industry, while Thread, a younger network standard, is gaining headway as a strong contender in the battle for market share. Although this may seem like your typical rivalry between industry leaders, the competitive landscape is more complicated than selecting one over another.

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12 Industrial IoT Companies You Should Know

Article | February 10, 2020

As the industrial IoT market continues to expand at rapid rates, companies across the world are reaping the benefits. Utilizing this growing network of tools and systems, businesses have been able to prevent costly downtime, decrease product development costs, enhance customer engagement and satisfaction and acquire and implement intelligent data for strategic planning purposes.The potential benefits are seemingly endless, and the list of organizations that are embracing this industrial revolution is continuing to grow, so let’s highlight some of the main IIoT companies you need to know for a number of the most common IIoT use cases.

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ServiceMax is the global leader in Service Execution Management, offering cloud-based software tools that improve the productivity of complex, equipment-centric service execution. Enterprise companies across the globe have turned to ServiceMax to help them keep the world running. For more information, visit our website.