Twilio highlights the threat to operators’ IoT connectivity business

IOT.BUSINESS.NEWS | June 29, 2018

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An article by Tom Rebbeck, Research Director Enterprise and IoT at Analysys Mason. Most operators with a focus on IoT are exploring ways to move into the provision of other services, from hardware to applications, despite earning 90% of IoT revenue from connectivity.The launch of Twilio’s IoT connectivity offer, in April 2018, shows the threat to the basic connectivity business. If operators fail to address the threat of companies like Twilio, they may lose connectivity business without ever gaining traction in other parts of the value chain. Twilio was launched in 2007 and has since become probably the largest provider of CPaaS (communications platform as a service), generating USD399 million of revenue in 2017. It is best known for providing companies like Airbnb, Uber and Whatsapp with SMS and voice services. For example, it provides the platform from which passengers can anonymously call (or be called by) their Uber driver.

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Cigniti Technologies Limited (www.cigniti.com), Global Leaders in Independent Software Testing Services, is headquartered at Hyderabad, India. Cigniti’s team of 2,100+ professionals is spread across US, UK, India, Australia, & Canada. Cigniti is the World’s 1st Independent Software Testing Services Company to be appraised at CMMI-SVC v1.3, Maturity Level 5 & is also ISO 9001:2015 & ISO 27001:2013 certified. Cigniti’s test offerings include Quality Engineering, Advisory & Transformation, Digital Assurance, & Quality Assurance solutions.

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