IoT in 2020: The awkward teenage years

Much of the hyperbole around the Internet of Things isn’t really hyperbole anymore – the instrumentation of everything from cars to combine harvesters to factories is just a fact of life these days. IoT’s here to stay. Yet despite the explosive growth – one widely cited prediction from Gartner says that the number of enterprise and automotive IoT endpoints will reach 5.8 billion in 2020 – the IoT market’s ability to address its known flaws and complications has progressed at a far more pedestrian pace. That means ongoing security woes and a lack of complete solutions are most of what can be safely predicted for the coming year.

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Monitoring customer behavior at its outlets enabled this retailer to quantify the impact of customer interaction and to adjust processes to: Engage customers earlier Reduce customer attrition Improve productivity Increase sales Establish new KPIs


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Dom Nicastro | April 03, 2020

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Dom Nicastro | April 03, 2020

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Dom Nicastro | April 03, 2020

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Spotlight

Monitoring customer behavior at its outlets enabled this retailer to quantify the impact of customer interaction and to adjust processes to: Engage customers earlier Reduce customer attrition Improve productivity Increase sales Establish new KPIs

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