The proliferation of IoT and smart devices in all aspects of life presents companies with new opportunities and new ways of engaging with customers and consumers. Gartner predicts 2016 will see 6.4 billion IoT devices used around the world. A staggering number that offers value and opportunity for manufactures and global supply chain vendors.
Organizations are using IoT to transform both internal- and customer-facing processes. However, it is difficult to add significant value without business intelligence, contextualization, and a platform that is accessible to business users. Salesforce IoT and AWS IoT enable you to securely connect a network of devices to your CRM to automate smart actions based on specific events. Easily build orchestrations using clicks, not code. Register for our on-demand webinar to learn how AWS and Salesforce can help you implement proactive services to drive customer satisfaction, using their joint IoT solution: file service cases before customers experience product issues, notify sales reps of upsell opportunities the moment they occur, engage devices in marketing automation, and much more.
Are you ready for the IoT Big Data Challenge? Get started by watching this replay of the kick-off webinar then visit www.telitgcp4iot.com to register.
As product companies seek growth beyond product sales and standard maintenance contracts, traditional manufacturers are finding that the Internet of Things is enabling a wave of business transformation focused on value-added, managed, and outcome-based services. The journey from product manufacturer to services/solution provider is one familiar to many. Traditionally, this entailed a progressive layering of service offerings above and beyond break/fix including professional (consulting, integration, etc), information-based, and outsourcing.