Digital Field Service for JD Edwards with IoT Orchestrator

Gartner have predicted that within 2 years , 5% of customer service cases will be autonomously initiated in a hyper-connected world with more and smarter ‘things’ that connect to the internet. Modern field service solutions need to be built on an Internet of Things (IoT) -ready platform capable of dealing with, and making optimal use of, the huge increase in connections and data volumes that are a result of this trend. They also need to connect seamlessly with the core ERP processes to keep the service policies, inventory, cost accounting and billing to remain in synch in the real-time.
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Spotlight

OTHER ON-DEMAND WEBINARS

Expert Panel: How IoT Enabled Asset Tracking Drives Transformation

iot-now

Where are my assets? IoT is enabling secure tracking of moving assets throughout the supply chain. Knowing where things are at any given time or any place is critical to transforming business operations – reducing theft and loss, saving time and money, and improving operational efficiency. But what technology is required to enable this business transformation? How do you make sense of it all and choose the best option for your IoT initiative? Should you build or buy?
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7 Must-Haves from an IIoT Platform — featuring Forrester

The right platform will accelerate your ROI in IIoT whether you’re connecting equipment to streamline manufacturing operations or to deliver new money-making digital services. But with hundreds of IoT platforms out there, which one is right for you? Forrester Consulting interviewed 10 senior stakeholders about what they look for in an IIoT platform. Are your requirements the same? Find out at this one-hour webinar.
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Learn From Real-World IoT Experience and Related Best Practices

Gartner

Learn best practices from organizations who have experience implementing the Internet of Things (IoT). In this complimentary webinar, we reveal a mix of recent high-impact Gartner IoT Strategic Planning Assumptions (predictions), and key findings and advice from our 3rd Annual IoT Implementation Survey.
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Marrying IoT and Unified Communications

mitel

The Internet of Things has made it possible for businesses to automate tasks across machines, streamlining processes and improving efficiency. To get a more responsive customer experience, the next step in IoT will be joining the automation benefits of IoT infrastructure with the ease of accessibility of unified communications (UC) and collaboration tools.
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