Cisco and Salesforce join forces to merge IoT tech

Cisco and Salesforce have announced a partnership that’ll see them combine their cloud and Internet of Things (IoT) technologies in a bid to lead the market. The companies will merge their various different B2B technologies, including Cisco’s contact centre platforms and Salesforce’s cloud tools.

Spotlight

Monitoring customer behavior at its outlets enabled this retailer to quantify the impact of customer interaction and to adjust processes to: Engage customers earlier Reduce customer attrition Improve productivity Increase sales Establish new KPIs


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Dom Nicastro | April 03, 2020

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Dom Nicastro | April 03, 2020

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Dom Nicastro | April 03, 2020

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Dom Nicastro | April 03, 2020

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Spotlight

Monitoring customer behavior at its outlets enabled this retailer to quantify the impact of customer interaction and to adjust processes to: Engage customers earlier Reduce customer attrition Improve productivity Increase sales Establish new KPIs

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