Digicel Group uses IoT-X to manage customer connectivity

When Digicel required a connectivity management platform to enable it to provide connectivity services to the 33 M2M markets throughout the Caribbean, Central America and Asia Pacific regions, it turned to the IoT-X platform from Stream Technologies – which now benefits from additional technologies from Starhome Mach.

Spotlight

Monitoring customer behavior at its outlets enabled this retailer to quantify the impact of customer interaction and to adjust processes to: Engage customers earlier Reduce customer attrition Improve productivity Increase sales Establish new KPIs


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Spotlight

Monitoring customer behavior at its outlets enabled this retailer to quantify the impact of customer interaction and to adjust processes to: Engage customers earlier Reduce customer attrition Improve productivity Increase sales Establish new KPIs

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