Livewire Digital Updates IoT Platform, Offers SmartKonnect Touchless Interface Technology

Livewire Digital has released Vversion 6.2.0 of its Engage IoT platform featuring the latest SmartKonnect touchless interface technology, according to a press release. The Engage IoT system allows for real-time device-to-device communications to meet the demands of today's digital transformation process that is expanding across many industries. Engage IoT SmartKonnect is the most recent product to be released to allow for touchless interaction with self-service kiosks and other devices. With SmartKonnect's Virtual Touch Pad, a secure, dynamic QR code displayed on the screen may be scanned by a user, turning their phone's web browser into a virtual touch pad.

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Monitoring customer behavior at its outlets enabled this retailer to quantify the impact of customer interaction and to adjust processes to: Engage customers earlier Reduce customer attrition Improve productivity Increase sales Establish new KPIs


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Spotlight

Monitoring customer behavior at its outlets enabled this retailer to quantify the impact of customer interaction and to adjust processes to: Engage customers earlier Reduce customer attrition Improve productivity Increase sales Establish new KPIs

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