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Oracle Service Cloud Enables Brands to Transform the Customer Experience by Unlocking the Value of Internet of Things Data

Oracle today announced an innovative new solution that enables brands to quickly and efficiently leverage insights from the Internet of Things (IoT) to power smart and connected customer service experiences. Powered by a packaged integration between Oracle Service Cloud and Oracle IoT Cloud, the new solution helps brands enhance the customer experience, increase operational efficiency and reduce costs by using IoT data to predict customer needs and proactively address customer service issues.

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Optra IoT: As easy as 1, 2, 3

Make more from your current tracking set-up. Simply connect an Optra Edge device to existing cameras to capture real-time video feed at multiple points across your operations. Benefits to you Uses existing video feeds Localized data processing No unnecessary video transmission Improved privacy and security Easy, low-cost impleme

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Dom Nicastro | April 03, 2020

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Oracle Service Cloud Enables Brands to Transform the Customer Experience by Unlocking the Value of Internet of Things Data

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Optra IoT: As easy as 1, 2, 3

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Optra IoT: As easy as 1, 2, 3

Resources

IoT success — Your questions answered

Stress-free IoT

Better customer engagement boosts retail revenue

IoT success — Your questions answered

Stress-free IoT

Better customer engagement boosts retail revenue