Customer Support in the Era of Internet of Things

March 1, 2016

With Internet of Things IoT customer service evolution happening over the next few years, big changes will be in store for support departments across major industries.

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CITRIS Foundry

CITRIS Foundry is the University of California accelerator for founders building deep technology companies. Breakthrough technologies from university labs face unique hurdles on the path to market and the Foundry was created to lower these barriers. We provide entrepreneurs with targeted resources to speed their progress from science to startup.

OTHER WHITEPAPERS
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Industrial Internet of Thing

whitePaper | January 2, 2020

The brief report provides a positioning of developments in the area referred to as Industrial Internet of Things (IIoT) – loosely interpreting this as the industrial developments associated with the Internet of Things (IoT). IoT in turn describes the extension of the application of internet communications beyond computers and networked devices to also include the networking of everyday objects. In the context of industrial operations these objects are typically equipment, products and raw materials.

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Doing more with your IoT data - Software AG

whitePaper | June 2, 2022

Each connected sensor in your IoT solution can create thousands—if not millions—of data points every hour. A treasure trove of value exists in that raw data! But to leverage that value, your business needs to store data over time and process, organize and analyze your data properly.

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The Work Ahead in IoT: The Gap Widens Between IoT ‘Haves’ and ‘Have-nots’

whitePaper | September 1, 2021

The current task with IoT is to drive performance outcomes by combining it with other advanced technologies and gaining buy-in from the employees essential to making digital initiatives possible. While the definition of IoT evolves, the mission remains essentially the same: to provide real-time visibility into critical business operations.

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The Work Ahead in IoT: The Gap Widens Between IoT ‘Haves’ and ‘Have-nots

whitePaper | May 9, 2022

The current task with IoT is to drive performance outcomes by combining it with other advanced technologies and gaining buy-in from the employees essential to making digital initiatives possible.

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Smart Intersections – IoT insights using Wi-Fi

whitePaper | November 28, 2019

Globally, more than 1.25 million people die in road traffic crashes every year and a further 50 million people are injured or disabled.¹ Meanwhile, congestion costs Australians $16.5 billion in 2015, according to the Bureau of Infrastructure, Transport and Regional Economics. The price of congestion is expected to double between $27.7 and $37.3 billion by 2030, without major policy changes.

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INTERNET OF THINGS AND UEI DATA ACQUISITION & CONTROL SYSTEMS

whitePaper | February 5, 2020

The Internet of Things (IoT) is a networked system of interconnected physical objects that have the capability of sharing data with each other and also with a cloud service for archiving and analysis. With IoT, data producing devices can easily publish data, and multiple consumer clients can receive that data from any location in the world.

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Spotlight

CITRIS Foundry

CITRIS Foundry is the University of California accelerator for founders building deep technology companies. Breakthrough technologies from university labs face unique hurdles on the path to market and the Foundry was created to lower these barriers. We provide entrepreneurs with targeted resources to speed their progress from science to startup.

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