The 2020 Customer Experience

whitePaper | April 25, 2022

IXON provides a fully integrated cloud-based Industrial IoT solution for machine builders, building automation integrators and system integrators. The IXON Cloud platform together with a connectivity gateway, the IXrouter or third party devices with the IXagent software installed, o¬ers an all-in-one solution for safely and easily setting up remote access to your machines, monitoring or logging machine status and receiving alerts about important machine events — all within your own branded IXON Cloud portal.

whitePaper | March 12, 2020

Smart buildings present an obvious sector of the market in which Internet of Things (IoT) enabled services can generate efficiencies, improved user experiences and profits. Much of the early focus has been on utilizing IoT applications to generate savings in utility consumption but this is now widening to encompass applications that support the new ways that people use the buildings they live and work in. Popular applications include room and desk sharing, individual environmental control, predictive maintenance and many others.

whitePaper | December 1, 2019

Much is being made of the Industrial Internet of Things (IoT) and the associated need for wireless connectivity for industrial sensors. But the networking needs of industrial devices and applications are distinct from the consumer world, with reliability and security high on the list. This white paper highlights some of the key network requirements specific to industrial wireless sensor networks.

whitePaper | January 31, 2022

Security concerns remain a major barrier to IoT adoption for as many as 85% of IoT industry leaders1. Fraud is growing in this area, causing widespread agreement across the ecosystem that securing the IoT application is the only way to fully develop its business potential. The good news is the vast majority of attacks can be prevented – and the resilience of any IoT deployment significantly improved – with measures that are simple and cost-effective to implement.

whitePaper | August 11, 2023

IDC’s research demonstrates that enterprise organizations are prioritizing digital infrastructure (DX) resiliency as a foundational element of their IT strategy. Organizations are looking for richer levels of visibility, cross-platform control, advanced data management, and protection that spans the entire ecosystem, including public or private cloud, on premises, colocation facility, and edge. DX initiatives rely on data-driven insights to deliver competitive differentiation, increased customer engagement, streamlined business operations, increased staff productivity, and growth in revenue and profitability. IT infrastructure is one of the crucial pillars of DX. In fact, DX cannot succeed without IT transformation, aligned with business strategy to meet or exceed service-level objectives for data-driven insights. Because of this realization, organizations are now focused on managing outcomes instead of IT infrastructure and looking to vendors and partners to help reach this goal.

whitePaper | May 16, 2022

Big data is the dominant economic currency in a changing world moving at an increasingly accelerated pace. The speed and frequency with which data is collected, processed, and actioned is crucial to delivering the core promise of the Internet of Things (IoT) – either saving money through optimized operations or enabling new business models to generate new revenue streams.